Lance LoRusso is a civil litigator with a law enforcement background. He focuses his practice on critical incident & media response, catastrophic personal injury, tractor trailer wrecks, and wrongful death cases. Lance is honored to serve as General Counsel to the Georgia State Lodge of the Fraternal Order of Police.
Lance has represented over 100 officers on-duty shootings or in-custody deaths and has lectured on deadly force and other topics to law enforcement officers from more than twenty-five states, several federal agencies, and international police associations.
He has been a firearms instructor for over 25 years, serves as a use of force expert, and regularly consults with attorneys defending law enforcement officers in use of force and criminal cases brought against them in the performance of their duties.
Lance holds an undergraduate degree from Emory University and a Master’s degree from Kennesaw State University. He graduated with honors from Georgia State University College of Law. He is licensed to practice in Georgia, Tennessee, & Arkansas.
Lance’s books,
When Cops Kill about use of force incidents and
Blue News covering police and media response, were written to raise money for law enforcement charities. To date, over $30,000 has been donated to assist officers, their families and their survivors. He has also written several fiction books inspired by his experiences as a cop and his work with first responders.
The Role
You Will Be Responsible For
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- Developing and executing CSR programs as well as conducting periodic program reviews to assess outcomes and effectiveness.
- Acting as the focal point for the Company's CSR initiatives in the geography and building relationships with community partners and key stakeholders.
- Staying abreast of relevant research, trends in the areas of focus and promoting best practices.
- Promoting employee volunteering initiatives in coordination with internal stakeholders.
- Driving budget & monitoring spend to deliver results in line with planned objectives.
Ideal Profile
- You have at least 1 year experience ideally in Corporate Social Responsibility / CSR or Customer Service within Professional Services industry.
- Experience within would be a strong advantage.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are highly goal driven and work well in fast paced environments
- You are a strong networker & relationship builder
- You are a strong team player who can manage multiple stakeholders
What's on Offer?
- Join a market leader within the Legal Industry
- Opportunity to make a positive impact
- Attractive compensation package