Job Brief
Epic Application Analyst/Coordinator Remote
Employment duration:
Full time
Exempt Status:
Exempt
Offer Relocation?:
Yes
ID:
14874
The Epic Application Analyst/Coordinator provides technical support services in an Epic environment. Designs, develops, implements, and maintains electronic systems. Manages and executes Epic system configuration activities.
Experience with Epic Cadence or Prelude is highly preferred .
We’ve transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.
This is a remote position. Candidates must reside in one of these U.S. states: WA, OR, ID, CA, AZ, CO, TX, IL, IN, WI, TN, MA, MD, VA, NC, AL, GA, FL (some restrictions within WA and CA).
Position Highlights:
Our mission celebrates diversity. We are committed to equal-opportunity employment.
Epic Application Analyst/Coordinator Remote
Employment duration:
Full time
Exempt Status:
Exempt
Offer Relocation?:
Yes
ID:
14874
The Epic Application Analyst/Coordinator provides technical support services in an Epic environment. Designs, develops, implements, and maintains electronic systems. Manages and executes Epic system configuration activities.
Experience with Epic Cadence or Prelude is highly preferred .
We’ve transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.
This is a remote position. Candidates must reside in one of these U.S. states: WA, OR, ID, CA, AZ, CO, TX, IL, IN, WI, TN, MA, MD, VA, NC, AL, GA, FL (some restrictions within WA and CA).
Position Highlights:
- $77K-$93K yearly salary DOE with the ability to go higher for highly experienced candidates
- $1,500 sign-on bonus + additional $1,500 bonus after 12 months of employment
- 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
- Profit sharing & 403(b) retirement plan available
- Generous PTO, 8 paid holidays, and much more!
- Design, develop, implement, maintain, and troubleshoot Epic systems.
- Monitor and evaluate systems and take action to resolve any issues.
- Observe end users and utilize knowledge of workflow to make recommendations for system innovations and improvements.
- Work with clinical, operational, and administrative stakeholders to understand their needs. Gathers system requirements from stakeholders and makes modifications to the system as appropriate.
- Evaluate the need for hardware and software upgrades, modifications, and repairs. Performs adequate testing to troubleshoot new and existing equipment. Ensures compatibility and operability with existing systems.
- Perform technological feasibility studies for Epic Systems implementations or enhancements.
- Plan, executes, and finalizes Epic systems projects. Performs cost-benefit analysis, documents project scopes, and designs implementation plans.
- Provide technical support during the implementation and installation of Epic Environment systems and associated 3rd party products.
- Serve as primary contact for the Epic Environment and provide consultation and information to decision-makers regarding the Epic system.
- Provide consultation and support to end users regarding their technical issues.
- Coordinate and perform in-depth system software testing, including regression, system, and ad-hoc testing.
- Work with vendors on existing or new systems.
- Maintain tracking systems to ensure issues are reported and resolved in a timely manner.
- Work with the IS Security team to ensure all company policies concerning HIPAA and general system security are adequately represented, reflected, and enforced for the systems they are responsible for.
- May be assigned responsibility to ensure the timely provisioning and de-provisioning of appropriate levels of access for the systems that they support.
- May require periodic travel by automobile to various YVFWC sites located across our service regions (Washington and Oregon) to engage with business partners and provide IS support as needed.
- Performs other duties as assigned.
- Education: Bachelor’s Degree in a Computer or Healthcare field. Four years’ experience working in a healthcare setting with Epic and/or applications support may be substituted for the required education.
- Experience: Two years of experience in a healthcare setting and/or technical environment supporting applications and working with end users is required. Experience in a healthcare setting and with Epic systems is preferred.
- Certifications: Epic Certificate Training Status is preferred, or the ability to acquire an Epic Certificate Training Status within 90 days of completed training. Clinical certifications, licenses, or credentials may be preferred.
Our mission celebrates diversity. We are committed to equal-opportunity employment.