Position Description
Invitation to Compete: #11-25: Delivery Driver 2 (Bookmobile)
Central Library, Materials Distribution Services
Regular, FLSA non-exempt, full-time (80 hours per pay period)
Salary range: $29.63 - $35.88 per hour
A pay period is two weeks in length that starts on Wednesday and ends on Tuesday .
The anticipated schedule for this position is Monday through Friday with occasional evenings and weekends. The anticipated shift times for this position are 7:00am – 3:30pm and 5:00am – 1:30pm. This schedule is subject to change based on the Library’s current operational need. This position is a member of the bargaining unit represented by AFSCME.
This position is open to the public and employees of The Seattle Public Library and will remain open until filled. Candidates are asked to submit an application, cover letter and resume in NEOGOV
by 5:00 p.m. on March 1, 2025 for first consideration. Please read the
How to Apply section of this bulletin for more information.
Overview
The Seattle Public Library is Seattle’s center of information and knowledge and one of the most popular and valued services in the city. Library staff members are highly regarded by the public for their knowledge, quality of service and dedication. Staff members are committed to the Library’s organizational values of respect, partnership, engagement, diversity, transparency, and recognition. They demonstrate these values by fostering partnerships, maintaining open communication, and supporting an inclusive and equitable work environment. A strategic priority of the Library is to cultivate a culture of innovation that emphasizes creativity, engagement, learning, and staff development.
The Library supports the City of Seattle’s Race and Social Justice Initiative to eliminate institutionalized racism by removing barriers to access, providing opportunities for growth, and ensuring equitable access to Library programs and services. If you share these values and meet the qualifications, the Library encourages you to apply for the
Delivery Driver 2 position.
This position is part of the Materials Distribution Services team, which includes Drivers and Automated Material Handling System Operators who report to a Materials Distribution Services Manager. This position primarily supports the Mobile Services unit, which provides access to library materials and services for patrons who face barriers such as age, disability, or illness. Bookmobiles visit eligible childcare centers, retirement homes, nursing homes, and other facilities where residents may have difficulty accessing a library. At some locations, users board the trucks to browse and select materials, while at others, staff transport library materials into buildings and homes using book carts and boxes for selection by users.
A core responsibility of this position is the safely drive, navigate, and park library vehicles in a variety of locations throughout the city. The Driver II also sorts, packs, loads, and unloads library materials and equipment from vehicles.
This position uses computers to check materials in and out at outreach sites and performs a variety of support and customer service functions as needed. Depending on the type of stop, responsibilities may include setting up book displays, transporting book carts between rooms, assisting users in selecting materials, and making unaccompanied home service deliveries. Office duties include sorting and re-shelving returned materials and performing clerical support activities as assigned. Additional responsibilities may include assisting with route development, maintaining schedules, coordinating vehicle repairs, participating in special outreach events, and recommending safety procedures.
This position may also be scheduled for regular Driver I duties, such as delivering library materials throughout Seattle, transporting boxes and totes using hand carts, and handling various library materials, including books, laptops, data projectors, and book group kits.
Job Responsibilities
- Operate up to a Class 6 (GVWR 26,000) vehicle as well as other Library vehicles safely and efficiently to and from locations throughout the City of Seattle adhering to delivery routes and schedules, in a timely manner. Maintain an accurate and complete log of all delivery activities.
- Safely transport Library materials and staff to community stops, schools, residences, and other outreach locations.
- Provide excellent customer service to library patrons with a wide range of needs, backgrounds, identities, and interests. This includes preschoolers, older adults, and individuals with disabilities.
- Provide backup support as a Driver I for deliveries to and from the Central Library and twenty-six (26) neighborhood branches when needed.
- Perform pre- and post-trip vehicle inspections, including checking oil, tire pressure, washing vehicles, and overall cleanliness, putting chains on tires in snow conditions; report maintenance and repair needs.
- Provide circulation support at outreach sites by checking materials in and out, handling fines and fees, placing reserves, offering basic reader advisory services, registering patrons for library cards, and shelving materials.
- Sort, pack, load, and unload books and other items from delivery trucks.
Qualifications
- Education: High School Diploma or GED
- Driving and Delivery Experience: Minimum of 2 years of experience safely operating trucks up to a Class 6 (GVWR 26,000) in residential and urban traffic. Must demonstrate the ability to navigate tight spaces, follow delivery routes, maintain schedules, and efficiently load/unload materials. Familiarity with Seattle’s geography is preferred.
- Customer Service Experience: Minimum of 1 year providing customer service to the general public, demonstrating proactive, friendly, and responsive interactions.
- Communication Skills: Candidates must be able to effectively respond to patron and co-worker communications in person, in writing, and via telephone, specifically the ability to listen to and understand customer concerns, assess available options, resolve conflicts with tact and diplomacy, and respond accurately and appropriately. Candidates must be able to effectively communicate in English, verbally and in writing, as well as comprehend spoken and written English. Candidates must have experience and skills working with diverse populations.
- Technology Proficiency: Experience using menu-based computer applications in a Microsoft Windows environment to access and manage library borrower records. Must be familiar with office equipment, including copiers, printers, scanners, and email programs like Microsoft Outlook. Basic math skills required.
- Organizational Skills: Ability to alphabetically and numerically sort books and materials accurately and efficiently while following library filing systems such as Dewey Decimal.
- Independence and Teamwork: Must be able to organize tasks, prioritize workloads, follow instructions, and work both independently and collaboratively as part of a team.
- Physical Requirements: Must be able to bend, stretch, stoop, and lift book bins weighing up to 50 lbs., push/pull hand trucks up to 200 lbs., and move book carts up to 350 lbs.
- Language Skills: Fluency in Spanish, Vietnamese, Cantonese, Mandarin, or Russian is desirable.
- Licensing Requirement: Must possess a valid Washington State Driver’s License and provide a Washington State Driver’s Abstract demonstrating a clean driving record.
Additional Information
How to Apply
Candidates who meet the qualifications are asked to submit the following items in NEOGOV by
March 1, 2025 for first consideration. Your application will not be considered if these items are missing or incomplete.
- Complete online application.
- A current, State-certified, driving abstract. Abstracts may be obtained at Washington State Department of Licensing offices and should be scanned and included with the online application.
- A cover letter that describes how your experience and skills align with the stated job responsibilities and qualifications. Please let us know why you are interested in this position.
- Current resume that summarizes relevant education, professional experience, training and skills.
Applicants will be screened for competitiveness, completeness, and written communication skills. Initial screening will be based on a review of application materials. The employment history detailed in your application materials MUST validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next steps of the review/selection process. The most competitive candidates will be invited to participate in a series of one or more interviews.
Benefits and Salary Information
The full salary range for this position is
$29.63 - $35.88 per hour.
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents.
More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and covered family-members/most employees-plans
Additional Information
If you have questions regarding this bulletin or employment at The Seattle Public Library, please send an email to
[email protected] . The Library promotes diversity and inclusion in employment. If accommodations are needed during the selection process, please contact us.
Please keep in mind that job offers are contingent on a review of criminal history as well as verification of information provided by the applicant as part of the application process.