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Kaleida Health

Guest Relations Representative

36K-53KNYFull-time

5mo

Job Description

Under the direction of the Patient Access Supervisor or Manager Volunteer Services, coordinate the flow of patients and visitors that present to the facility. Respond to verbal customer inquiries about routine basic information including but not limited to directions to the point of service, visitation, and privacy.

**Buffalo, NY**

Minimum Or Preferred Qualifications

HS diploma or GED. One year customer service experience in a hospital/medical facility required.

**For non-clinical positions and nursing support positions, internal and external applicants must have the core competencies and sufficient work experience to perform in the per diem position for which they are applying.**

Salary Range

$17.08-$25.47 per hour *Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.*

Department

14010 - BGMC Guest Relations

Grade

C2

Bi-Weekly Hours

0

Scheduled Work Hours

Variable

Weekend/ Holiday Requirement

Weekend and/or Holiday Scheduling Required

Union Code

07 - CWA 1168 BGH TCC

Recruiter

Salihah Sikes

Auto req ID

71492BR