Description
ABOUT US
Conveniently located at the base of a low mountain range Rapid City is considered the gateway to the Black Hills. Surrounded by 1.2 million acres of forested hills it is within a one-hour drive to 6 national parks, multiple monuments, and memorials and is rich in culture and experiences. The City of Rapid City is a growing community – a fantastic opportunity to work, live, and play in one of the most beautiful locations in the world!
The Rapid City Police Department is one of the most progressive law enforcement agencies in the region and the only internationally accredited police department in South Dakota. The RCPD is comprised of three divisions with diverse operations staffed by nearly 165 uniformed and non-uniformed staff. These operations include field services, criminal investigations and support services. RCPD offers a variety of services, and are especially proud of the proactive programs to keep our community safe, such as the School Liaison Program and our civilian traffic investigators. We also see ourselves as a leader in quality training throughout the region, with outstanding recruit training and Police Training Officer programs to cultivate committed, courteous officers for our department.
For more information, please visit theRapid City Police Department.
The City of Rapid City offers fantastic benefits including 2 healthcare options with low premiums, 6% employer-matching retirement, life insurance benefits, short-term disability, and generous vacation and sick leave. For a detailed benefit summary, click here.
Union
This position is part of the Professional Services, Fraternal Order of Police (FOP) Union.
Position Details
About Our Job
The Police Support Technician provides administrative and technical support to the divisions within the Police Department. The main responsibility of this role is to provide front-line customer service to both external and internal clients of the Police Department, including interacting with walk-in traffic, phone and written requests. This position may oversee work-study, intern, or volunteer workers.
Essential Duties And Responsibilities
Additional Information
ABOUT YOU
We understand your time is valuable, so we encourage you to apply if you possess the following minimum requirements
Qualifications
Explore the benefits that are offered to the City of Rapid City’s full-time, and part-time benefited employees.
Health Care Program
Health – The City of Rapid City is a self-funded healthcare program. As such, we are able to offer heavily discounted premium rates for our employees and their dependents(s). Choose between a High Deductible Healthcare Program (HDHP) or our Traditional Health Care Plan both of which are covered through Blue Cross Blue Shield (BCBS).
Dental – Dental coverage is through Delta Dental of South Dakota with a base and enhanced plan option. Competitive plan prices are available to City Employees.
Vision - Vision coverage is through Avesis with a base and enhanced plan option. Competitive plan prices are available to City Employees.
Flexible Spending Accounts - Flexible Spending Account (FSA) is a tax-saving tool that lets you pay for medical or dependent care expenses with pre-tax dollars. Employees who wish to participate can use these funds to pay for Medical, Dental, Vision, and other healthcare-related expenses.
Health Savings Account - Health Savings Accounts (HSA) is a tax savings tool available to individuals who hold High Deductible Healthcare Plans (HDHP). This plan allows you to designate and put aside pre-tax dollars to use for qualified medical expenses. Employees who enroll will enjoy a city contribution of up to $500 into their HSA account.
Coverage for Health, Dental, Vision, Flexible Spending Accounts, and Health Savings accounts starts on the first of the month following the employee's start date.
Retirement Plan
The City of Rapid City participates in the South Dakota Retirement System (SDRS). The South Dakota Retirement System (SDRS) is a cost-sharing, multiple employers, public employee retirement system. Members of SDRS include full-time employees of State City and County Governments and other public entities. Through this pension plan, employees contribute 6% (8% for public safety) with the City matching that contribution percentage. The vesting schedule through SDRS is 3 years. Retirement benefits are payable for the member's lifetime.
The City also offers additional retirement options through the South Dakota Retirement System Supplemental Retirement Program. Employees are automatically enrolled and contribute to a 457 (b) at $25 monthly. This supplemental program is a great opportunity to save additional funds on top of the main SDRS account and allows contributors to save more on a pre-tax or post-tax basis.
Paid Time Off
Vacation – At the start of employment through the first four years City employees accrue vacation at the rate of 3.08 hours per pay period equaling 80.08 hours yearly. Vacation accruals increase with longevity.
Sick Leave – City Employees earn Sick Leave which is accrued at the rate of 2.16 hours per pay period, with unlimited rollover.
Short-Term Disability – City employees earn short-term disability leave at a rate of 2.16 hours per pay period with unlimited rollover. This benefit is paid at 100% of the employee’s wage at the time of usage. Restrictions apply.
Holidays – The City of Rapid City observes 11 Holidays per calendar year. City employees are eligible for paid holidays starting at the beginning of employment. Personal holidays are given to City Employees based on their union contract.
Life Insurance
The City partners with MetLife to provide a $35,000 basic life, accident, and D&D insurance policy for employees. Optional coverage for spouse and dependent(s) can be elected.
Wellsteps
Rapid City has a wellness program through Wellsteps, where they help you make small changes that will make a big difference in your life from physical fitness, to financial, and mental fitness. They cover all aspects of your life, so you can live life to its fullest! Prizes are offered on varying levels of participation.
AFLAC
The City partners with AFLAC to provide additional insurance coverage. From a traditional Cancer policy, Accident, Critical Illness, and Hospital, to additional Short-Term Disability and Life insurance coverages, they have what you need. The coverages are transferable and premiums can be payroll deducted.
For a more detailed overview of our benefits package, click on the weblink
click here.
If you have specific questions, contact Human Resources.
01
Describe your duties at a previous role and how you think that will prepare you to be a Police Support Technician.
02
What motivated you to apply for a Police Support Technician position?
03
Can you provide an example of a time when you had to brainstorm solutions to a problem with your team?
04
How do you handle a situation where a team member is not pulling their weight?
05
Keeping information confidential is very important. Please explain your working experience in an administrative environment involving confidentiality and sensitive information.
ABOUT US
Conveniently located at the base of a low mountain range Rapid City is considered the gateway to the Black Hills. Surrounded by 1.2 million acres of forested hills it is within a one-hour drive to 6 national parks, multiple monuments, and memorials and is rich in culture and experiences. The City of Rapid City is a growing community – a fantastic opportunity to work, live, and play in one of the most beautiful locations in the world!
The Rapid City Police Department is one of the most progressive law enforcement agencies in the region and the only internationally accredited police department in South Dakota. The RCPD is comprised of three divisions with diverse operations staffed by nearly 165 uniformed and non-uniformed staff. These operations include field services, criminal investigations and support services. RCPD offers a variety of services, and are especially proud of the proactive programs to keep our community safe, such as the School Liaison Program and our civilian traffic investigators. We also see ourselves as a leader in quality training throughout the region, with outstanding recruit training and Police Training Officer programs to cultivate committed, courteous officers for our department.
For more information, please visit theRapid City Police Department.
The City of Rapid City offers fantastic benefits including 2 healthcare options with low premiums, 6% employer-matching retirement, life insurance benefits, short-term disability, and generous vacation and sick leave. For a detailed benefit summary, click here.
Union
This position is part of the Professional Services, Fraternal Order of Police (FOP) Union.
Position Details
About Our Job
The Police Support Technician provides administrative and technical support to the divisions within the Police Department. The main responsibility of this role is to provide front-line customer service to both external and internal clients of the Police Department, including interacting with walk-in traffic, phone and written requests. This position may oversee work-study, intern, or volunteer workers.
Essential Duties And Responsibilities
- Prepares, transcribes, assembles, distributes and maintains correspondence, case files and records relative to the assigned Division.
- Enters, registers and maintains various Division specific data and personal information into specialized computerized files for distribution and utilization by requesting parties.
- Provides professional customer service in response to phone and walk-in inquiries and other requests regarding the operation of the Department and/or work division.
- Prepares, maintains and reviews various logs, financial and statistical reports and related Division correspondence for use within the Department.
- Performs basic records checks by entering and retrieving data from computer.
- Submits accurate data to federal agencies; meeting federal standards and guidelines.
Additional Information
ABOUT YOU
We understand your time is valuable, so we encourage you to apply if you possess the following minimum requirements
Qualifications
- Associate's Degree in Business and/or Technology and 4 (four) years experience in an administrative or clerical role in a professional office setting, or a combination thereof.
- Must possess a valid driver’s license or ability to obtain within 30 days from the date of hire.
- Ability to obtain National Crime Information Center (NCIC) certification within 6 months from the date of hire.
- Demonstrate knowledge of civil/criminal codes and the criminal justice system.
Explore the benefits that are offered to the City of Rapid City’s full-time, and part-time benefited employees.
Health Care Program
Health – The City of Rapid City is a self-funded healthcare program. As such, we are able to offer heavily discounted premium rates for our employees and their dependents(s). Choose between a High Deductible Healthcare Program (HDHP) or our Traditional Health Care Plan both of which are covered through Blue Cross Blue Shield (BCBS).
Dental – Dental coverage is through Delta Dental of South Dakota with a base and enhanced plan option. Competitive plan prices are available to City Employees.
Vision - Vision coverage is through Avesis with a base and enhanced plan option. Competitive plan prices are available to City Employees.
Flexible Spending Accounts - Flexible Spending Account (FSA) is a tax-saving tool that lets you pay for medical or dependent care expenses with pre-tax dollars. Employees who wish to participate can use these funds to pay for Medical, Dental, Vision, and other healthcare-related expenses.
Health Savings Account - Health Savings Accounts (HSA) is a tax savings tool available to individuals who hold High Deductible Healthcare Plans (HDHP). This plan allows you to designate and put aside pre-tax dollars to use for qualified medical expenses. Employees who enroll will enjoy a city contribution of up to $500 into their HSA account.
Coverage for Health, Dental, Vision, Flexible Spending Accounts, and Health Savings accounts starts on the first of the month following the employee's start date.
Retirement Plan
The City of Rapid City participates in the South Dakota Retirement System (SDRS). The South Dakota Retirement System (SDRS) is a cost-sharing, multiple employers, public employee retirement system. Members of SDRS include full-time employees of State City and County Governments and other public entities. Through this pension plan, employees contribute 6% (8% for public safety) with the City matching that contribution percentage. The vesting schedule through SDRS is 3 years. Retirement benefits are payable for the member's lifetime.
The City also offers additional retirement options through the South Dakota Retirement System Supplemental Retirement Program. Employees are automatically enrolled and contribute to a 457 (b) at $25 monthly. This supplemental program is a great opportunity to save additional funds on top of the main SDRS account and allows contributors to save more on a pre-tax or post-tax basis.
Paid Time Off
Vacation – At the start of employment through the first four years City employees accrue vacation at the rate of 3.08 hours per pay period equaling 80.08 hours yearly. Vacation accruals increase with longevity.
Sick Leave – City Employees earn Sick Leave which is accrued at the rate of 2.16 hours per pay period, with unlimited rollover.
Short-Term Disability – City employees earn short-term disability leave at a rate of 2.16 hours per pay period with unlimited rollover. This benefit is paid at 100% of the employee’s wage at the time of usage. Restrictions apply.
Holidays – The City of Rapid City observes 11 Holidays per calendar year. City employees are eligible for paid holidays starting at the beginning of employment. Personal holidays are given to City Employees based on their union contract.
Life Insurance
The City partners with MetLife to provide a $35,000 basic life, accident, and D&D insurance policy for employees. Optional coverage for spouse and dependent(s) can be elected.
Wellsteps
Rapid City has a wellness program through Wellsteps, where they help you make small changes that will make a big difference in your life from physical fitness, to financial, and mental fitness. They cover all aspects of your life, so you can live life to its fullest! Prizes are offered on varying levels of participation.
AFLAC
The City partners with AFLAC to provide additional insurance coverage. From a traditional Cancer policy, Accident, Critical Illness, and Hospital, to additional Short-Term Disability and Life insurance coverages, they have what you need. The coverages are transferable and premiums can be payroll deducted.
For a more detailed overview of our benefits package, click on the weblink
click here.
If you have specific questions, contact Human Resources.
01
Describe your duties at a previous role and how you think that will prepare you to be a Police Support Technician.
02
What motivated you to apply for a Police Support Technician position?
03
Can you provide an example of a time when you had to brainstorm solutions to a problem with your team?
04
How do you handle a situation where a team member is not pulling their weight?
05
Keeping information confidential is very important. Please explain your working experience in an administrative environment involving confidentiality and sensitive information.
- Required Question