Evening and weekend availability required

Purpose: To receive and stock produce and maintain produce area while providing prompt, friendly customer service.

REPORTS TO: Produce Manager

Essential Functions

Trim, wash, bundle and stock produce. Replenish and rotate produce displays, culling several times daily. Dispose of damaged or spoiled goods promptly, recording them on spoilage sheets. Follow priorities set by Produce management.
Receive and check incoming product for quality and verify piece count and prices. Sign, with date, for deliveries with appropriate adjustments to invoices and communicate credits to vendor. Help with unloading as needed.
Maintain cleanliness of produce sales floor, prep, and storage areas by removing trash, cleaning cases, wiping surfaces, picking up, etc.
Assist customers with questions and special orders. Offer samples and suggestions for purchase and preparation in friendly, courteous manner. Respond knowledgeably to customer questions about coop policies and products and refer customers to other employees/resources as needed. Convey approachable presence on the sales floor.
Work in a safe manner, following safety procedures.
Attend Produce department meetings and communicate regularly with Produce staff to ensure department cohesion and customer satisfaction. Read department log book at the beginning of every shift. Advise Produce management immediately of equipment repair needs.
Perform other tasks as assigned by Produce management.

Qualifications

Experience

Some experience with produce in retail, wholesale, or farm setting
At least one year's experience with produce in retail setting (preferred)
Demonstrated ability to work with customers and coworkers from diverse cultural backgrounds
Ability to work with TCCP to create an inclusive environment where all are welcomed

Skills

Demonstrated customer service skills, including ability to project friendly, outgoing presence
Demonstrated ability to work well with others in fast-paced team environment (preferred)
Demonstrated ability to be flexible in the face of changing priorities (preferred)

Knowledge

Knowledge of produce sufficient to educate customers about our products and promote satisfaction with their selections (preferred)

Essential Physical Requirements

Ability to lift 50 lbs. repeatedly
Ability to work for extended periods under cold, wet conditions
Prolonged standing and walking on the sales floor
Ability to perform continuous fine work with hands
Excellent verbal and written communication skills

Twin Cities Co-op Partners has an ongoing commitment to the principles and practices of diversity and inclusiveness. Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, color, creed, religion, national origin, sex, sexual orientation, gender identity or expression, genetic information, disability, age, marital status, familial status, veteran status, citizenship, pregnancy, membership or activity in a local human rights commission, status with regard to public assistance, or any other status category by applicable law. People with a wide variety of backgrounds and experiences are encouraged to apply.

This position is part of a bargaining unit represented by UFCW 1189 Grade 1