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1199SEIU Benefit and Pension Funds

Disability and Life Insurance Claims Specialist

NYFull-time

4mo

Requisition #:

6993

# of openings:

1

Employment Type

Full time

Position Status

Permanent

Category

Non-Bargaining

Workplace Arrangement

Hybrid

Fund

1199SEIU National Benefit Fund

Job Classification

Non-Exempt

Responsibilities

  • Responsible for providing technical and administrative support to the Disability andLife Insurance claims units of the department
  • Primary responsibility for the administration of the Licensed Practical Nurse ( LPN) Welfare Fund Life and Long Term Disability claims
  • Serve as resource and provide technical guidance to Quality Control Review, Disability andLife Insurance Claim Processors in the resolution of complex claim situations
  • Maintain a small caseload of disability and life insurance claims
  • Identify trends, report results, and make recommendations regarding training, workflow, management controls, and procedures or system updates
  • Communicate via telephone and in person with members and professionals such as doctors, lawyers, employers as well as employees from other departments of the Fund
  • Prepare monthly reports for senior claims management
  • Perform special projects as assigned by management

Qualifications

  • High School Diploma or GED required
  • Minimum four (4) years experience processing disability and life insurance claims, to include a minimum of two (2) years as a Quality Control Reviewer experience required
  • Knowledge of medical claims processing along with member services experience
  • Comprehensive knowledge of National Benefit Funds benefits, programs and policies
  • Good working knowledge of Greater New York, Home Care, LPN Welfare Fund, and Pension Benefits
  • Working knowledge of MS Word and Excel experience
  • Effective written and oral communication skills
  • Ability to handle multiple tasks or projects
  • Problem solver with the ability to work both independently and as team player in a confidential environment
  • Leadership ability along with professional manner and presentation required