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City of Chicago

SUPERVISING CLERK-GALE STREET

ILFull-time

5mo

BID/JOB ANNOUNCEMENT

SUPERVISING CLERK

OFFICE OF THE CITY CLERK

GALE STREET

Number of Positions: 1(Additional vacancies possible pending budget approval)

SALARY: $58,956/YR

Applications for this position will be accepted until 11:59pm CDT on January 5

This position is open to the public and all current city employees covered under the City’s Collective Bargaining Agreement with AMERICAN FEDERATION OF STATE, COUNTY, AND MUNICIPAL EMPLOYEES (AFSCME) – BARGAINING UNIT 1, 3, 4 & 5. Only employees in City job titles in this bargaining unit are eligible to bid.

BID INSTRUCTIONS: Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en AND

  • Check the box on your profile titled “Currently employed by the City of Chicago”
  • Enter your employee ID (located on your pay stub labeled ‘payee/employee number’)
  • Select your correct bargaining unit

FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION

Under direction, supervises and directs clerical operations for the Office of the City Clerk; and performs related duties as required.

Essential Duties

  • Supervises monitors, organizes, assigns, and reviews the work of a group of team members responsible for opening, sorting, and processing mail.
  • Supervises the upkeep and maintenance of files, records and products sold (i.e., city stickers, dog licenses, etc.), customer receipts, applications, and payments.
  • Responds to customer complaints and inquiries in person as well as via telephone and email.
  • Reviews financial records to reconcile discrepancies.
  • Monitors the processing of complaints and inquiries and responds to official and/or atypical complaints and inquiries.
  • Coordinates the activities of office clerical staff with that of other departmental personnel.
  • Supervises and/or participates in the training and instruction of subordinate staff; maintains records of expenditures, appropriations, and revenues.
  • Approves requests for information from files in accordance with departmental regulations.
  • Reviews the receipt and tabulation of monies received.
  • Monitors and appraises the performance of subordinate staff.
  • Explain departmental policies to staff and/or the general public.
  • Supervises and reviews the preparation of statistical, operating, progress and performance reports.
  • Other job-related duties as assigned

OFFICE OF THE CITY CLERK

Location: 5430 W Gale St, Chicago, IL 60630

Shift: Monday thru Friday

Hours: 9:15 AM - 5:15 PM

THIS POSITION IS IN THE CAREER SERVICE.

Job Posting

Dec 23, 2024, 12:00:00 AM

Three (3) years of progressively responsible clerical experience, or an equivalent combination of training and experience.

Selection Requirements

This position requires applicants to successfully pass a skills assessment test and complete an interview, which will include a written exercise. Test results will be sent out by the Department of Human Resources after the test results have been compiled and analyzed. Applicants who receive a passing score on the test will be selected to interview. The interviewed candidate(s) receiving a passing score on the test and possessing the qualifications best suited to fulfill the responsibilities of the position, based on the oral interview and written exercise, will be selected for hire.

Preference Will Be Given To Candidates Possessing The Following

  • Previous experience reviewing the preparation of statistical, operating, progress and performance reports
  • Previous experience with customer service duties
  • Previous experience ensuring enforcement of regulations and adherence to policies by staff
  • Previous experience reconciling cashiering reports
  • Previous experience involving payment processing and reconciling (cash, check, and/or credit card processing, performing balance and close out procedures and bank deposits)
  • Previous related supervisory experience
  • Ability to read, write, and speak any language other than English fluently

APPLICATION EVALUATION: Initial evaluation will be based on information provided on the application and the documents submitted. Department of Human Resource staff will review applications after the final posting date.Staff will follow any and all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago.

COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075.The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration. These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders.For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring practices click here.

Residency Requirement: An employee must be an actual resident of the City of Chicago. Proof of residency will be required at the time of employment.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ANY AND ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

Please note, all positions with the City of Chicago close promptly at 11:59pm C.S.T. Applications for this position will be accepted from December 23, 2024, until 11:59 pm CST on January 6, 2025. No exceptions will be made.

The City of Chicago is an Equal Employment Opportunity and Military Friendly Employer.

The City of Chicago is committed to providing fair chance hiring and welcomes applicants with past convictions, recognizing the value of a diverse workforce and the potential for growth and positive change.

City of Chicago

Brandon Johnson, Mayor