Summary Description
Supervised by the Senior Specialist, Leave and Worker's Compensation, implements and administers Montgomery County Public Schools (MCPS) attendance, leave, and worker's compensation policies and regulations. Resolves complex employee and retiree questions and issues in these areas. Makes decisions on procedural matters regarding attendance, leave, and worker's compensation. Trains Transactions and Call Center staff in the details of these programs and the required processes to support excellent customer service. Analyzes and recommends process changes to improve customer service. Assists in the development of relevant communications documents and process to provide employees and retirees key information about attendance, leave, and worker's compensation.
Certificate License
None.
Job Specific Information
Candidate must have strong verbal and written communication skills, knowledge with Family Medical Leave Act (FMLA), Maryland Workers’ Compensation, Americans with Disabilities Act (ADA), and Health Insurance Portability and Accountability Act (HIPAA). Experience using Lawson, Word, Excel, and HCM.
Job
HR, Payroll, Benefits
Job Grade
16
Organization
Offices
Primary Location
Rockville
Schedule
Full-time
Working Months
12
Shift
Day Job
Job Posting
Aug 16, 2024, 6:11:52 PM
KNOWLEDGE, SKILLS, And ABILITIES
Thorough knowledge of MCPS attendance, leave, and worker's compensation policies and procedures. Thorough knowledge of federal, state, and local laws as they relate to attendance, leave, and workers compensation. Must be knowledgeable of the American Disabilities Act and the Family Medical Leave Act (FMLA). Thorough knowledge of the MCAAP/MCBOA, MCEA and SEIU negotiated agreements as they relate to attendance, leave, and worker's compensation. Thorough knowledge and understanding of FFCRA and Maryland Safe and Sick Leave. Thorough knowledge of the Lawson HRIS and ability to use the system to administer/track attendance, leave, and workers compensation. Analytic and problem-solving skills. Ability and motivation to provide outstanding customer service. Outstanding ability to handle difficult and/or emotional customers. PC skills: Microsoft Excel and Word. Ability to use Oracle Discoverer or similar reporting tool. Ability to use technology to make work more efficient and effective. Commitment to confidentiality of private information. Excellent organizational ability. Self-motivated and able to meet deadlines. Excellent communications and interpersonal skills. Knowledge of and the ability to meet the seven core competencies of the Supporting Services Professional Growth System (SSPGS).
EDUCATION, TRAINING, And EXPERIENCE
: High School or GED diploma required. Associates degree in human resources or related field preferred. Two years of progressively more responsible human resources or related experience in payroll, garnishments, workers compensation, leave, or insurance and retirement processing work preferred. Experience working in Montgomery County Public Schools or other public human resources administration or educational institution highly desirable. Other combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered.
Supervised by the Senior Specialist, Leave and Worker's Compensation, implements and administers Montgomery County Public Schools (MCPS) attendance, leave, and worker's compensation policies and regulations. Resolves complex employee and retiree questions and issues in these areas. Makes decisions on procedural matters regarding attendance, leave, and worker's compensation. Trains Transactions and Call Center staff in the details of these programs and the required processes to support excellent customer service. Analyzes and recommends process changes to improve customer service. Assists in the development of relevant communications documents and process to provide employees and retirees key information about attendance, leave, and worker's compensation.
Certificate License
None.
Job Specific Information
Candidate must have strong verbal and written communication skills, knowledge with Family Medical Leave Act (FMLA), Maryland Workers’ Compensation, Americans with Disabilities Act (ADA), and Health Insurance Portability and Accountability Act (HIPAA). Experience using Lawson, Word, Excel, and HCM.
Job
HR, Payroll, Benefits
Job Grade
16
Organization
Offices
Primary Location
Rockville
Schedule
Full-time
Working Months
12
Shift
Day Job
Job Posting
Aug 16, 2024, 6:11:52 PM
KNOWLEDGE, SKILLS, And ABILITIES
Thorough knowledge of MCPS attendance, leave, and worker's compensation policies and procedures. Thorough knowledge of federal, state, and local laws as they relate to attendance, leave, and workers compensation. Must be knowledgeable of the American Disabilities Act and the Family Medical Leave Act (FMLA). Thorough knowledge of the MCAAP/MCBOA, MCEA and SEIU negotiated agreements as they relate to attendance, leave, and worker's compensation. Thorough knowledge and understanding of FFCRA and Maryland Safe and Sick Leave. Thorough knowledge of the Lawson HRIS and ability to use the system to administer/track attendance, leave, and workers compensation. Analytic and problem-solving skills. Ability and motivation to provide outstanding customer service. Outstanding ability to handle difficult and/or emotional customers. PC skills: Microsoft Excel and Word. Ability to use Oracle Discoverer or similar reporting tool. Ability to use technology to make work more efficient and effective. Commitment to confidentiality of private information. Excellent organizational ability. Self-motivated and able to meet deadlines. Excellent communications and interpersonal skills. Knowledge of and the ability to meet the seven core competencies of the Supporting Services Professional Growth System (SSPGS).
EDUCATION, TRAINING, And EXPERIENCE
: High School or GED diploma required. Associates degree in human resources or related field preferred. Two years of progressively more responsible human resources or related experience in payroll, garnishments, workers compensation, leave, or insurance and retirement processing work preferred. Experience working in Montgomery County Public Schools or other public human resources administration or educational institution highly desirable. Other combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered.