The full job description is on the application site.

Primary Objective of Position

Join our dynamic Community Development team as a Permit Technician II in the Building Division! In this full-time role, you’ll support and guide the Permit Technician I while also managing your daily tasks. Key responsibilities include:

• Reviewing and processing permit applications for residential and commercial construction projects
• Issuing permits and handling all phases of construction permits
• Researching, updating, and maintaining permit records and files
• Providing top-notch customer service to residents, contractors, and internal teams
• Supporting the Planning and Economic Development divisions with customer service backup.

This role involves skilled clerical work, fee calculations, report preparation, and more. If you’re detail-oriented, enjoy interacting with the Ramsey community, and excel in a fast-paced environment, we’d love to hear from you! This position reports to the building official.

NOTE - This AFSCME union position works full-time Monday through Friday from 8:00 a.m. to 4:30 p.m.

Hiring Range - $27.654 to $30.419/hour, depending on qualifications.

The full 2024 Salary Range:

• Step 1 - $27.654/hour
• Step 2 - $29.036/hour
• Step 3 - $30.419/hour
• Step 4 - $31.802/hour
• Step 5 -$33.184/hour
• Step 6 - $34.567/hour

The City of Ramsey is an equal-opportunity employer.

Minimum Qualifications

• Must have at least three years of experience as a Permit Technician 
• Must have experience using PIMS (Permits & Inspections Management System)
• Must have Certification by the International Code Council or other accredited institution as a Permit Technician
• Must know local geography
• Must have at least three years of experience providing Customer Service
• Must have intermediate to advanced Microsoft Office knowledge and skills
• Must have data entry and data management experience
• Must have excellent written and verbal communication skills

Desired Qualifications

• One year of coursework in construction technology
• Knowledge of independent sewage treatment systems

Essential Job Functions

The Permit Technician II's responsibilities include:

• Providing information to the public and permit applicants about building permit requirements, inspections, and the City’s permit process
• Responding to inquiries via telephone, email, and in person about permits, building codes, and local laws
• Reviewing permit applications for compliance with laws and regulations and accepting construction plans for review
• Processing and issuing approved building permits, calculating fees, and monitoring plan approvals by other agencies
• Assisting building inspectors with research and data compilation
• Issuing Certificates of Occupancy
• Balancing daily permit receipts and preparing reports for the accounting department
• Managing the input of all data into the permit software system
• Reviewing, approving, and issuing non-structural plan checks over the counter
• Administering a field inspection scheduling system
• Accepting, reviewing, and approving City contractor’s licenses
• Helping to maintain the building and planning-related information
• Updating customer handouts and the website as needed
• Scanning and maintaining commercial and residential file information
• Maintaining the septic compliance database and facilitating the city rental license program
• Reconciling building permit escrow accounts and preparing reports
• Providing monthly billing for contract electrical inspections and plumbing plan review service
• Developing processes for maintaining electronic property files and transferring electronic permitting system
• Providing training for other positions and delegating workload
• Assisting other building and planning staff with customer service
• Serving as the point of contact for all city departments regarding building permit information
• Handling new employee set-up and employee departure for specific systems
• Completing updates and website maintenance for designated department pages
• Tracking septic system compliance cases
• Completing annual reports for City SSTS activity to the MN Pollution Control Agency
• Performing other duties as assigned by the Building Official or Community Development Director

Knowledge, Skills and Abilities

• Ability to perform multi-task operations with frequent interruption and positively interact with other staff, the general public, contractors, governmental entities, and others
• Ability to perform a variety of duties requiring the use of independent judgment and technical knowledge with good time management and attention to detail skills
• Knowledge of methods, materials, terminology and practices involved in general building construction, laws governing zoning, general building construction and laws and regulations regarding housing and building codes
• Ability to establish effective working relationships and communicate clearly
• Familiarity with computers, governmental ordinances, and modern office practices
• Ability to compute fees on a percentage basis and to interpret complex fee schedules
• Knowledge of PIMS, ProjectDox, LOGIS, Accela/Bluebeam