The full job description is on the application site.
Primary Objective of Position
Join our dynamic Community Development team as a Permit Technician II in the Building Division! In this full-time role, you’ll support and guide the Permit Technician I while also managing your daily tasks. Key responsibilities include:
- Reviewing and processing permit applications for residential and commercial construction projects
- Issuing permits and handling all phases of construction permits
- Researching, updating, and maintaining permit records and files
- Providing top-notch customer service to residents, contractors, and internal teams
- Supporting the Planning and Economic Development divisions with customer service backup.
This role involves skilled clerical work, fee calculations, report preparation, and more. If you’re detail-oriented, enjoy interacting with the Ramsey community, and excel in a fast-paced environment, we’d love to hear from you! This position reports to the building official.
NOTE - This AFSCME union position works full-time Monday through Friday from 8:00 a.m. to 4:30 p.m.
Hiring Range - $27.654 to $30.419/hour, depending on qualifications.
The full 2024 Salary Range:
- Step 1 - $27.654/hour
- Step 2 - $29.036/hour
- Step 3 - $30.419/hour
- Step 4 - $31.802/hour
- Step 5 -$33.184/hour
- Step 6 - $34.567/hour
The City of Ramsey is an equal-opportunity employer.
Minimum Qualifications
- Must have at least three years of experience as a Permit Technician
- Must have experience using PIMS (Permits & Inspections Management System)
- Must have Certification by the International Code Council or other accredited institution as a Permit Technician
- Must know local geography
- Must have at least three years of experience providing Customer Service
- Must have intermediate to advanced Microsoft Office knowledge and skills
- Must have data entry and data management experience
- Must have excellent written and verbal communication skills
Desired Qualifications
- One year of coursework in construction technology
- Knowledge of independent sewage treatment systems
Essential Job Functions
The Permit Technician II's responsibilities include:
- Providing information to the public and permit applicants about building permit requirements, inspections, and the City’s permit process
- Responding to inquiries via telephone, email, and in person about permits, building codes, and local laws
- Reviewing permit applications for compliance with laws and regulations and accepting construction plans for review
- Processing and issuing approved building permits, calculating fees, and monitoring plan approvals by other agencies
- Assisting building inspectors with research and data compilation
- Issuing Certificates of Occupancy
- Balancing daily permit receipts and preparing reports for the accounting department
- Managing the input of all data into the permit software system
- Reviewing, approving, and issuing non-structural plan checks over the counter
- Administering a field inspection scheduling system
- Accepting, reviewing, and approving City contractor’s licenses
- Helping to maintain the building and planning-related information
- Updating customer handouts and the website as needed
- Scanning and maintaining commercial and residential file information
- Maintaining the septic compliance database and facilitating the city rental license program
- Reconciling building permit escrow accounts and preparing reports
- Providing monthly billing for contract electrical inspections and plumbing plan review service
- Developing processes for maintaining electronic property files and transferring electronic permitting system
- Providing training for other positions and delegating workload
- Assisting other building and planning staff with customer service
- Serving as the point of contact for all city departments regarding building permit information
- Handling new employee set-up and employee departure for specific systems
- Completing updates and website maintenance for designated department pages
- Tracking septic system compliance cases
- Completing annual reports for City SSTS activity to the MN Pollution Control Agency
- Performing other duties as assigned by the Building Official or Community Development Director
Knowledge, Skills and Abilities
- Ability to perform multi-task operations with frequent interruption and positively interact with other staff, the general public, contractors, governmental entities, and others
- Ability to perform a variety of duties requiring the use of independent judgment and technical knowledge with good time management and attention to detail skills
- Knowledge of methods, materials, terminology and practices involved in general building construction, laws governing zoning, general building construction and laws and regulations regarding housing and building codes
- Ability to establish effective working relationships and communicate clearly
- Familiarity with computers, governmental ordinances, and modern office practices
- Ability to compute fees on a percentage basis and to interpret complex fee schedules
- Knowledge of PIMS, ProjectDox, LOGIS, Accela/Bluebeam