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BART

Warranty Administrator (Internal Only)

99K-129KCAFull-time

8mo

Marketing Statement

Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

Job Summary

Pay Rate

SEIU-Professional (Grade S11)

$47.46/Hourly (Step 76) - $62.04/Hourly (Step 99)

Reports To

Manager of Warranty Administration or designee

Current Assignment

This announcement will be used to fill one (1) vacancy.

Under general supervision, the incumbent will process all paperwork and performs parts handling functions as required for the District’s Warranty Program; schedules warranty work for repair and/or modification of vehicle equipment; coordinates work plan and parts and material availability with Shops, Material Management, Project Office and Supplier; monitors and documents work performed by car, component stock and serial number, date and function; codes completed work package and inputs into computer, performs related work

as assigned.

The ideal candidate will demonstrate proficiency in the following criteria in addition to the minimum qualifications:

  • Principles, practices and methods of Warranty Administration.
  • Develop and maintain external vendor and internal customer relations.
  • Principles of repair procedures and transit vehicle maintenance procedures.
  • Principles of parts repair methods and inventory control processes.
  • Working knowledge of the District’s Maximo System.


Selection Process

This is a SEIU Local 1021 Bargaining unit position. However, All SEIU members must follow the "Bid Form Process", failure to comply will invalidate an employee's application.

The Employment Office will screen bids/applications/resumes against the minimum qualifications. Those candidates who meet the minimum qualifications will be referred to the hiring department for further consideration. The selection process may involve a skills/performance test, written exam, and/or a panel interview. Outside applicants will not be considered until all employees who have applied have been considered first.

All applicants are asked to complete the application and/or Bid Form in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. On line applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the Bid or application form.

Application Process

All SEIU Local 1021 members MUST submit their bid forms in the bid box. Failure to comply may invalidate the employee's bid.

Current Non-SEIU employees are strongly encouraged to apply on line, either at www.bart.gov/jobs, or on WebBART. Current Non-SEIU employees may also apply using a BART paper application by delivering the completed form to the Human Resources Department, or by mailing it to P. O. Box 12688, Oakland, CA 94604-2688.

On line or paper applications are considered to provide supplemental information and should not be considered a substitution for the bid form itself.

Applications must be complete by the closing date and time listed on the job announcement.

Examples of Duties

  • Works closely with Shop Personnel, i.e.: Managers, Assistant Managers, Foreworkers, Technicians, and Mechanics to coordinate and schedule vehicles and equipment for warranty maintenance, unscheduled repairs, system upgrades and modifications; accurately completes paperwork, verifies event codes, codes and inputs work packages into MARIS.
  • Creates incident numbers for each individual repair.
  • Monitors all warranty repairs and tracks and coordinates the routing of all parts removed for warranty replacement by Supplier.
  • Works closely with Reliability Engineering in tracking the performance of vehicle components and equipment during the Reliability Demonstration Testing and the Warranty Period to document all pattern failure trends of components.
  • Works with Storerooms, Material Control, and Purchasing to maintain sufficient inventory of spare parts to support repairs.
  • Researches possible sources for new parts and expedites purchase.
  • Works directly with suppliers and sub-suppliers to turnaround failed parts to ensure sufficient spare parts are available when needed.
  • Coordinates with Material Control the shipments of non-serviceable parts removed from and serviceable parts returned to vehicles and equipment.
  • Develops computer programs, generates reports and maintains files on all vehicles and equipment at the assigned shop: warranty labor hours; non-serviceable parts removed; publishes "Daily Status Report" of all out-of-service transit vehicles and equipment, etc. demonstrates a work history of reliability and dependability, is a self-starter and can set work priorities.


Education

Minimum Qualifications

Possession of a high school diploma, GED or recognized equivalent and an Associate of Arts Degree from an accredited college with major course work in business or public administration, economics, accounting or a closely related field.

Experience

Five (5) years of (full time equivalent) verifiable technical experience related to revenue transit vehicle systems, scheduling, maintenance, or material control in a Transit Vehicle Repair Shop environment.

Substitution

Additional related work experience as outlined above may be substituted for the education on a year-for-year basis.

Other Requirements

Must possess a valid California driver’s license and a satisfactory driving record.

Knowledge And Skills

Knowledge of:

  • Principles, practices and methods of warranty administration;
  • External vendor relations and repair procedures;
  • Transit vehicle maintenance procedures, parts repair methods, and inventory control processes;
  • Working knowledge of the District’s Maintenance and Reliability Information System (MARIS).


Skill In

  • Working independently;
  • Scheduling maintenance activities and coordinating parts flow for transit vehicles in warranty; Monitoring and tracking spare parts through the repair processes;
  • Interpreting maintenance records, coding incidents, and inputting information into a computer; Maintaining clear, accurate and detailed records and files;
  • Establishing and maintaining effective working relationships with maintenance personnel suppliers and others in the course of the work;
  • Communicating effectively both verbally and in writing in the English language.


Equal Employment Opportunity GroupBox1

The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at [email protected] .

Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs .