City of Philadelphia Logo

City of Philadelphia

Field Investigator (General)(Bilingual)

41K-44KPAFull-time

8mo

Announcement Details

Exam Announcement Details

Exam Title Field Investigator (General)(Bilingual)

Exam Number 6F02-20240916-OC-99

Salary Starting Salary $40,504.00 to $44,023.00 – New employees will be appointed at the first step in the pay range for this class.

Certification Rule Rule of Five (5)

Competition Open-Competitive

Department

Announcement Date 09/16/2024

Close Date 09/27/2024

General Definition

Bilingual candidates needed!

The Philadelphia Department of Public Health is hiring field investigators to join their dedicated team. Candidates with one year of experience giving information to the public or conducting investigations to obtain information from the public are encouraged to apply by September 27, 2024.

Discover the Perks of Being a City of Philadelphia Employee!

  • Enjoy a Free Commute on SEPTA – Eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you’re a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key Cards for free rides on SEPTA buses, trains, trolleys, and regional rails.
  • Unlock Tuition Discounts and Scholarships – The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
  • Qualify for the Public Service Student Loan Forgiveness Program – This program forgives the remaining balance on your Direct Loan after you’ve made the equivalent of 120 qualifying monthly payments while working full time for the City of Philadelphia. Learn more here: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

About The Position

This is field investigational and inspectional work gathering facts by inquiry, observation or examination to determine conformance to the provisions of statutes, ordinances, codes, regulations or standards or to identify existing or potential health and safety hazards. Employees in this class perform a series of inspections, observations, examinations, inquiries, and interviews to determine the existence of violations and are responsible for making assigned inspections, explaining non-compliance and corrective and preventive measures, issuing violation notices and re-inspecting to gain compliance. Employees in the Streets specialty Sanitation Enforcement assignment perform investigational and inspectional work involving litter, debris, and illegal dumping. Employees in the Streets specialty Public Safety Traffic assignment regulate the safe movement of vehicular, pedestrian, and bicycle traffic during peak traffic times and perform investigational work involving unpermitted right of way closures. Employees in the health assignment perform investigational and inspectional work involving pesticides, rodents, vacant lot cleanups, and abandoned automobiles and appliances. Contact with the public to gather information through questioning, explain violations and requirements for correcting problems identified, increase the awareness of the causes and prevention of violations and health safety hazards, and provide information relevant to assigned program is a significant aspect of the work. Work involves some disagreeable aspects and is performed under the close supervision of an administrative or inspectional supervisor.

Union Code M. AFSCME D.C.33

FLSA Code Non-Exempt

Application Procedures

CITY OF PHILADELPHIA APPLICATION INFORMATION

Thank you for your interest in employment with the City of Philadelphia. Please refer to the important information below regarding this job opportunity.

  • You must complete the entire application process, provide accurate and up to date contact information, and submit all certifications, required licenses, and relevant documentation with each application or email the documents as an attachment to the Human Resources Representative listed below prior to the date of the exam.
  • The analyst responsible for reviewing applications and additional documentation for this job opportunity is:

Bryanna Nagele

City of Philadelphia

Office of Human Resources

1401 JFK Blvd., Room 1530

Philadelphia, PA 19102

Phone: 215-686-2559

Fax: 215-686-0861

Email: [email protected]

  • For all other inquiries please contact Customer Service at 215-686-0880 or email [email protected]

Minimum Requirements

Minimum Training, Education & Experience

The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests. Candidates must meet requirements within 30 days after the last date for filing applications.

  • EDUCATION :

Education equivalent to completion of the twelfth school grade.

AND

  • EXPERIENCE :

One year of clerical or field experience, which has involved giving information to and eliciting information from the public.

Physical & Medical Requirements

Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.

Required Licenses & Certifications

Possession of a valid proper class motor vehicle operator’s license as issued by the Commonwealth of Pennsylvania prior to appointment and during tenure of employment as a Field Investigator, if required by work assignment.

Possession of a current certificate as either a Certified Public Applicator or a Registered Pesticide Applicator from the Department of Agriculture of the Commonwealth of Pennsylvania within the time limits specified by the Department and during tenure of employment, if required by work assignment.

Possession of a current certificate as a Certified Lead Inspector by the State of Pennsylvania or EPA equivalent within time limits specified by the Department and during tenure of employment, if required by work assignment.

Possession of a valid certification from the Pennsylvania Department of Agriculture to apply pesticides under the Department of Public Health’s Pesticide Application Business License within six months of employment and during tenure of employment for positions in the Health Assignment of the General Specialty only.

Other Requirements

Equivalency Statement(s)

Application Details

Notes to Applicants

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What We Offer

Impact – The work you do here matters to millions.

Growth – Philadelphia is growing, why not grow with it?

Diversity & Inclusion – Find a career in a place where everyone belongs.

Benefits – We Care About Your Well-being.

The City of Philadelphia is a Public Service Loan Forgiveness Program qualified employer.

Learn more here: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected] . For more information, go to: www.phila.gov/humanrelations

The City of Philadelphia is committed to ensuring access to Civil Service examinations by providing appropriate accommodations for candidates with documented medical or religious reasons. Candidates may request an accommodation for a Civil Service examination by contacting the Equal Employment Opportunity / Affirmative Action Unit of the Philadelphia Department of Labor at 215-683-5085. The accommodation process is interactive and requires cooperation and communication between the applicant requesting a test accommodation and the EEO Unit. Decisions will be made on a case-by-case basis using the required documentation that is submitted. Requests are to be made in a timely manner prior to the scheduled date of the Civil Service examination.

As a condition of employment with the City, any person offered employment shall be required to certify that such person either is fully current on any and all debts, taxes, fees, judgments, claims, and other accounts and obligations due and owing to the City; or has voluntarily entered into a payment agreement with the City. For so long as the person is employed by the City, the amount of the payment as set forth in the payment agreement (not to exceed, for any pay period, twenty percent (20%) of the person’s gross pay for such period, without the person’s consent) shall be withheld from each paycheck until such payment agreement is fully satisfied.

Such person shall also be required to certify as a condition of employment that he or she is fully current on any and all debts, taxes, fees, judgments, claims, and other accounts and obligations due and owing to the Philadelphia Gas Works ( PGW ) or has voluntarily entered into a payment agreement with PGW .

Failure to enter into a payment agreement shall result in the cancellation of the appointment and removal from the certification. The name of the eligible candidate will be returned to the eligible list.

Only an on-line application will be accepted for this exam. Paper applications will not be accepted.

Computers are available in the 3-1-1 Walk-In Center located in Room 167 of City Hall (Weekdays from 9 AM to 5 PM) and at your local Philadelphia Free Library branch.

For inquiries regarding City employment, contact the Office of Human Resources Monday through Friday between 8 AM and 4 PM by telephone at 215-686-0880 or by email at [email protected]

ALL Applications must be received by the end of business on September 27, 2024.

Your application will be rejected, and you will be disqualified from competing in this examination if you:

  • Do not provide your complete and accurate social security number.
  • Attempt to practice fraud or deception in the preparation of this application

All correspondence and notifications will be sent to your e-mail address or postal address listed in the contact information (address, phone #, e-mail) of your account profile. Your contact information will be automatically updated each time you submit an application for employment. It is your responsibility to change your contact information and to ensure that it is correct.

If you provide an e-mail address, all correspondence regarding this examination will be sent to you by e-mail. You should add [email protected] to your address book or list of trusted contacts to prevent notices from being marked as spam by your e-mail provider.

Please call the Office of Human Resources at 215-686-0880 or email [email protected] if you have any questions.

Information concerning employment with the City of Philadelphia may be found at:

http://www.phila.gov/personnel

http://www.phila.gov/personnel/ExamsFAQ.html

Facebook

Twitter

Youtube

Linkedin

ELIGIBLE LIST : OPEN - COMPETITIVE - Only an open competitive eligible list will be established as a result of this examination. Permanent City employees will receive no promotional preference in this examination.

Candidates who pass the exam and are placed on the civil service list will be retained on the list for a minimum of one year and a maximum of two years after the establishment of the Eligible List.

RESIDENCY REQUIREMENT – Applicants must have established bona fide residency in the city of Philadelphia for one year prior to appointment for this civil service opportunity.

Preference For Philadelphia Residents

Candidates who have maintained a bona fide residence in Philadelphia for at least one year prior to the date of the civil service examination shall have priority over all other persons receiving an identical test score. If you have maintained a bona fide residence in Philadelphia for at least one year immediately preceding 10/29/2024, you are eligible to claim residency preference.

To receive such preference, candidates must respond to the question regarding residence later in this form.

The response on this application will be used to determine eligibility for preference for residents. Documentation of residence may be required if there is any question as to whether you meet the residency preference requirements.

If an applicant does not respond to the appropriate residence question, it will be assumed that the applicant does not qualify for residence preference. Eligibility for residence preference must be determined by the date of the test administration. No requests for residence preference will be granted after the test administration.

U.S. VETERAN’S PREFERENCE – Ten points for veteran’s preference will be added to the scores of eligible veterans who apply for open competitive tests and pass the examination. You must be honorably discharged from the U.S. armed forces. Attach a DD214, member 4, to your application if you wish your eligibility to be reviewed. Spouses of disabled or deceased veterans may also be considered.

LEGACY PREFERENCE – The children or grandchildren of Philadelphia Firefighters or Police Officers who were killed or died in the line of duty shall be accorded a preference in open competitive civil service entrance examinations. Candidates who qualify for this preference and who take and pass open competitive civil service examinations shall have ten points added to their final score. The candidate must successfully pass all parts of the examination before points are awarded.

National Volunteer Service Preference

Up to 5 additional points will be added to the examination score of any candidate who has passed the Open-Competitive examination and who has:

  • Successfully completed a term of volunteer service with Peace Corps, AmeriCorps NCCC (including FEMA Corps), or AmeriCorps VISTA are eligible for additional points as outlined below.

For Peace Corps, such candidates will be awarded five (5) points for the completion of a two-year term of service or three (3) points for the completion of a one year term of service

B. Successfully completed at least 450 hours of service with AmeriCorps State and National (including Teach for America).

Such Candidates Will Have

  • 1 point added to their final score if they have completed 450 Hours of the above service.
  • 2 points added to their final score if they have completed 675 Hours of the above service.
  • 3 points added to their final score if they have completed 900 Hours of the above service.
  • 5 points added to their final score if they have completed 1700 Hours of the above service.

The candidate must successfully pass all parts of the examination before points are awarded.

NEW ! Philadelphia School District Career and Technical Education Preference Points

For exams announced after May 1, 2023, excluding Police and Fire entry level exams, candidates who successfully pass the open-competitive examination shall have up to 5 points added to their final score in accordance with Regulation 9.0670.

Only those competitors who have a passing grade in an all parts of the examination shall receive additional credits to which they may be entitled. The following requirements must be satisfied for a candidate to receive additional credits for examinations.

  • Candidates must have completed and graduated from a career technical education ( CTE ) program of the School District of Philadelphia during the three-year period immediately preceding the examination announcement open date.
  • Candidates may claim the additional credit at any time after the date that the examination is announced until 30 days after the Established List of Candidates is approved by the Director or his/her designee.
  • If the 5 additional points from the CTE preference would rank a CTE graduate above a veteran, additional points shall be applied to the CTE candidate’s passing score to rank them directly below the veteran.
  • Candidates must submit adequate documentation including high school transcript with completion of CTE Program as required by the Office of Human Resources.

Projected Exam Date

This computer-based written examination is scheduled for 10/29/2024. Please note that this examination date is subject to change. Candidates must have access to a desktop computer, laptop, with internet access. If you do not have internet access please contact the analyst listed on this announcement

An Eligible List will be established the week of 11/18/2024. Please note that this date may change.

Test Review

In accordance with Civil Service Regulation 9.091B, candidates will have 30 days after the results have been mailed to review their test and to file appeals to the key answers. Call 215-686-0880 if you wish to schedule a Test Review.

Assigned to (view only)

Assigned to Bryanna Nagele

Parts & Weights

Part Computer-Based Multiple Choice Exam

Weight 100%