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Waukegan Park District

Registration Clerk - Field House PT

ILOther

8mo

Status of Employment

Part-Time, Non-Exempt

Subject to the Collective Bargaining Agreement through Service Employees International Union (SEIU) Local #73.

Click here for a quick look at benefits!

Description

This position is responsible for the operation of the front desk at the Field House Sports, Fitness & Aquatic Center. Duties include but are not limited to:

  • Serve as receptionist for visitors to the Recreation Department and direct visitors to the appropriate personnel, programs or services.
  • Receive incoming calls through the telephone system and two-way radios and route calls as required.
  • Answer public inquiries and channel inquires to appropriate staff if necessary.
  • Register the public and explain program and membership detail.
  • Receive payments for programs and services.
  • Oversee cash drawer and balance receipts, securing monies and receipts.
  • Maintain records and files relating to registration, membership and other Recreation Department functions.
  • Maintain reception, front desk, and lobby areas in a neat, clean, and organized manner.
  • Operate office equipment including computers and copy machine.
  • Assist management staff with various program details including but not limited to typing, public contacts, obtaining computer data, updating bulletin boards and signage, and the distribution of promotional material.
  • Open Field House and prepare for the business day and secure the facility properly when closing.
  • Check daily schedule of activities within the Field House to insure appropriate room setup and usage.
  • Provide good external and internal customer service.
  • Attend pertinent departmental/park district meetings and in-house training sessions.
  • Conduct self-according to the policies and procedures as established by the park district.
  • Participate in park district safety and training program to ensure that work performed and service provided are implemented in a safe manner.

Marginal Functions

  • Assist with other recreation programs and special events as needed.
  • Assist with room setup or teardown.
  • Assist staff in the performance of their duties.
  • Attend seminars and training workshops.
  • Perform other duties as assigned.

Qualifications

Education

  • High School diploma or G.E.D.

Experience

  • Previous experience using computers, answering telephones, cashiering and customer service. Minimum of six months of related office experience preferred.

Knowledge

  • Basic office equipment and word processing software. Sound customer service techniques. Bilingual in English and Spanish preferred.

License/Certification

  • First Aid/CPR/AED certification required within one (1) year.

Hours

Shifts Available

Monday Opening Shift 4:45am-1:00pm; Weekday Mid-Day 9:00am-3:00pm; Weekend 7:00am-7:00pm

Conditions of Employment May Include

  • provide proof of date of birth
  • provide a copy of driver's license or photo identification.
  • provide drivers abstract if position requires driving.
  • submit to a reference check and employment verification.
  • submit to a state criminal background check.
  • submit to pre-placement lifting evaluation.
  • submit to reasonable cause, and post-accident alcohol and drug tests.

Contact

Quin Garbett

Recreation Specialist of Field House Operations

847-782-3630

[email protected]

Closing Date

Open until filled.