Position Title: IT Systems Administrator / Endpoint Manager
Description
The Montana Department of Transportation (MDT) is recruiting an IT Systems Administrator/Endpoint Manager. This position manages endpoint hardware and software throughout MDT. Hardware related duties include researching, evaluating, configuring, deploying, maintaining, and disposing of endpoints, printers, and other computer related hardware. Software management tasks include tracking existing software installs and licenses, creating automated deployment tasks, and monitoring and maintaining systems used for automated deployment.Additional duties include testing software for compatibility with existing operating systems and other installed software, planning, designing, testing, and completing future software migrations.
This position also provides technical support to MDT computer users and ISD staff on computer hardware and software issues. This involves answering technical questions, providing direction, and determining appropriate responses, including referrals to other personnel. Provides high-level assistance and technical analysis for department users to ensure employees are adequately supported to use applications appropriate to their jobs. This involves responding to, troubleshooting, and coordinating resolution of user problems. This position is part of a career ladder with career advancement opportunities.
For a full job description, please contact Sarah J. Peterson at [email protected].
Benefits of working for MDT and the State of Montana include:
Required Education And Experience
The required knowledge and skills are typically acquired through a combination of education and experience equivalent to Bachelor’s Degree in Computer Science or a related field.
The level of experience for a Level 1 IT Systems Administrator/End Point Management Specialist with the BA degree in Computer Science requires a minimum of 1 year of experience.
The level of experience for a Level 2 IT Systems Administrator/End Point Management Specialist with the BA/BS degree in Computer Science requires a minimum of 2 years of experience.
Alternative qualifications include: Any combination of additional related work experience and education equivalent to the minimum qualifications.
This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
Knowledge, Skills, And Abilities
The required skills and abilities for this position include strong interpersonal and communication skills, leadership, teambuilding, ethics and integrity, active listening, analytical and problem-solving abilities, critical thinking, creativity, deductive and inductive reasoning, relationship building, accountability, reading comprehension, and time management.
Required Application Materials
If you need an accommodation with the application process, please contact the HR representative listed below.
Other Information
The successful candidate must pass a fingerprint background investigation as a condition of employment.
This position is being posted in accordance with the MFPE bargaining unit agreement. Non-bargaining unit employees or employees of another bargaining unit may apply. If the position is not filled with a bargaining unit applicant, the non-bargaining unit applicants may be considered. However, bargaining unit applicants will have preference.
This position is covered under a Career Ladder Advancement Policy. Education and experience will determine salary.
The Montana Department of Transportation is an equal opportunity employer. Women, racial and ethnic minorities, people with disabilities, and veterans and disabled veterans are encouraged to apply. People with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may call the Human Resources and Occupational Safety Division, at 406.444.6054.
The Montana Department of Transportation (MDT) is committed to continuous improvement of our employee safety program and our safety and health processes, and to achieving an injury-free workplace.
This position is covered by a VEBA (Voluntary Employee Benefit Association). The successful applicant for this position who is eligible-retirement qualified will be required to participate in the VEBA group. The VEBA group can take part in an annual election. Any questions regarding the VEBA can be addressed to Laurie Edwards, MDT Human Resources Division 444-6053.
Description
The Montana Department of Transportation (MDT) is recruiting an IT Systems Administrator/Endpoint Manager. This position manages endpoint hardware and software throughout MDT. Hardware related duties include researching, evaluating, configuring, deploying, maintaining, and disposing of endpoints, printers, and other computer related hardware. Software management tasks include tracking existing software installs and licenses, creating automated deployment tasks, and monitoring and maintaining systems used for automated deployment.Additional duties include testing software for compatibility with existing operating systems and other installed software, planning, designing, testing, and completing future software migrations.
This position also provides technical support to MDT computer users and ISD staff on computer hardware and software issues. This involves answering technical questions, providing direction, and determining appropriate responses, including referrals to other personnel. Provides high-level assistance and technical analysis for department users to ensure employees are adequately supported to use applications appropriate to their jobs. This involves responding to, troubleshooting, and coordinating resolution of user problems. This position is part of a career ladder with career advancement opportunities.
For a full job description, please contact Sarah J. Peterson at [email protected].
Benefits of working for MDT and the State of Montana include:
- Culture of public service and a commitment to work/life balance
- Potential hybrid remote work arrangement available
- Health, Dental, and Vision Insurance
- Access to Montana Health Centers, low-cost clinics for state employees and their families
- State Retirement plan and additional savings opportunities (deferred compensation)
- Employees in this position receive overtime compensation or compensatory time for all time in a pay status over 40 hours in a workweek
- Paid vacation, sick leave, and holidays
- Eligibility for Public Service Student Loan Forgiveness
- Benefits apply on first day of employment
- Relocation assistance may be offered to the successful candidate at the time of offer
Required Education And Experience
The required knowledge and skills are typically acquired through a combination of education and experience equivalent to Bachelor’s Degree in Computer Science or a related field.
The level of experience for a Level 1 IT Systems Administrator/End Point Management Specialist with the BA degree in Computer Science requires a minimum of 1 year of experience.
The level of experience for a Level 2 IT Systems Administrator/End Point Management Specialist with the BA/BS degree in Computer Science requires a minimum of 2 years of experience.
Alternative qualifications include: Any combination of additional related work experience and education equivalent to the minimum qualifications.
This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
Knowledge, Skills, And Abilities
- Extensive knowledge of Endpoint and Software IT Operations.
- Extensive knowledge of hardware related duties includes researching, evaluating, configuring, deploying, maintaining, and disposing of endpoints, printers, and other computer related hardware.
- Extensive knowledge of software management tasks include tracking existing software installs and licenses, creating automated - deployment tasks, and monitoring and maintaining systems used for automated deployment.
- Extensive knowledge of testing software for compatibility with existing operating systems and other installed software, planning, designing, testing, and completing future software migrations.
- Extensive knowledge of creating base OS images for deployment across a fleet of endpoints.
- Excellent customer service skills. Provides high-level assistance and technical analysis for department users to ensure employees are adequately supported to use applications appropriate to their jobs. This involves responding to, troubleshooting, and coordinating resolution of user problems.
- Excellent team player and the ability to work independently when needed.
The required skills and abilities for this position include strong interpersonal and communication skills, leadership, teambuilding, ethics and integrity, active listening, analytical and problem-solving abilities, critical thinking, creativity, deductive and inductive reasoning, relationship building, accountability, reading comprehension, and time management.
Required Application Materials
- A resume detailing your qualifications and work history.
- A cover letter of no more than two pages addressing your qualifications for the position.
If you need an accommodation with the application process, please contact the HR representative listed below.
Other Information
The successful candidate must pass a fingerprint background investigation as a condition of employment.
This position is being posted in accordance with the MFPE bargaining unit agreement. Non-bargaining unit employees or employees of another bargaining unit may apply. If the position is not filled with a bargaining unit applicant, the non-bargaining unit applicants may be considered. However, bargaining unit applicants will have preference.
This position is covered under a Career Ladder Advancement Policy. Education and experience will determine salary.
The Montana Department of Transportation is an equal opportunity employer. Women, racial and ethnic minorities, people with disabilities, and veterans and disabled veterans are encouraged to apply. People with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may call the Human Resources and Occupational Safety Division, at 406.444.6054.
The Montana Department of Transportation (MDT) is committed to continuous improvement of our employee safety program and our safety and health processes, and to achieving an injury-free workplace.
This position is covered by a VEBA (Voluntary Employee Benefit Association). The successful applicant for this position who is eligible-retirement qualified will be required to participate in the VEBA group. The VEBA group can take part in an annual election. Any questions regarding the VEBA can be addressed to Laurie Edwards, MDT Human Resources Division 444-6053.