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Minnesota Department of Human Services

External Medical Appointment Scheduler

46K-62KMNFull-time

8mo

Working Title: External Medical Appointment Scheduler

Job Class: Office and Administrative Specialist, Senior

Agency: Human Services Dept

  • Job ID: 80050
  • Location: St. Peter
  • Telework Eligible: No
  • Full/Part Time: Full-Time
  • Regular/Temporary: Unlimited
  • Who May Apply: Open to all qualified job seekers
  • Date Posted: 09/06/2024
  • Closing Date: 09/20/2024
  • Hiring Agency/Seniority Unit: Human Services Dept / DHS St Peter AFSCME
  • Division/Unit: MSOP Security Svcs / MSOP SP CPS Health Services
  • Work Shift/Work Hours: Day Shift/ 8:00am-4:30pm
  • Days of Work: Monday - Friday
  • Travel Required: No
  • Salary Range: $21.90 - $29.65 / hourly; $45,727 - $61,909 / annually
  • Classified Status: Classified
  • Bargaining Unit/Union: 206 - Clerical/AFSCME
  • Work Area: MSOP St. Peter
  • FLSA Status: Nonexempt
  • Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The Minnesota Sex Offender Program (MSOP) is a sex offense specific treatment program in a modified therapeutic community and secure setting that provides comprehensive services to 740 civilly committed clients. Services include sex offense specific treatment, education programming, therapeutic recreation, vocational programming, and volunteer services.

The Minnesota Sex Offender Program (MSOP) is seeking an individual to join our team for an exciting and rewarding opportunity as an Office and Administrative Specialist, Senior for St. Peter, MN location.

The Office & Administrative Specialist, Senior provides work direction and technical assistance to other health services staff and develop, implement, and maintain office procedures and work systems to efficiently and effectively ensure timely delivery of nursing and medical services to the MSOP population.

Responsibilities Include:

  • Coordinate and monitor all off-site specialty medical consultation requests, authorizations and appointment coordination
  • Establishes process and procedures for completion of all off-site specialty consult requests, necessary documentation and procedure follow-up
  • Function as coordinator and lead worker of clerical support of nursing services while demonstrating a high level of discretion and confidentiality to develop, implement, manage and maintain the medical records system procedures, practices and clerical support functions for the Health Services department at MSOP
  • Serve as a positive role model to clients during the course of providing services to demonstrate effective professional and personal behavior
  • Maintain a safe and secure facility so that clients receive quality professional services in a therapeutic environment.

Minimum Qualifications

  • Skill in customer service sufficient to provide prompt and accurate information to customers in person, on the phone, and through email and other written or electronic correspondence and Perform the duties with politeness, respect, and interest in positive problem solving
  • Ability to accurately input, verify and edit electronic data.
  • Knowledge of document and/or records management systems sufficient to store, categorize, and retrieve electronic files
  • Knowledge of Medical Terminology sufficient to draft related documents and correspondence with accuracy and maintain records
  • Medical terminology sufficient to develop and maintain accurate medical records and transcribe medical reports, correspondence, records, patient- care information, statistics, medical research, and administrative material
  • Skill in using spreadsheet applications, such as Microsoft Excel or Google Sheets to enter, compile, store, and retrieve data
  • Ability to type letters, forms, reports, and other materials
  • Knowledge of Word processing sufficient to use software to create, format, edit, print, and save a variety of documents including written correspondence, records, reports and forms

Preferred Qualifications

  • Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

How To Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email [email protected]. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about this position, contact Macy Ollrich at [email protected]

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title, and your valid Proof of Eligibility Certificate by the closing date to Macy Ollrich [email protected]

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or [email protected] for assistance.

CERTAIN DISABLED VETERANS: Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a noncompetitive basis if they: 1) meet service requirements and have a verified service-connected disability rating of at least 30%; 2) provide qualifying documentation verifying the disability; and 3) meet all Minimum Qualifications identified in this posting. To be considered under this legislation you must submit all documentation before the closing date to: [email protected] Ollrich [email protected]

About Human Services Dept

DHS operates a highly specialized behavioral health care system that serves people with mental illness, substance abuse disorders, and developmental and intellectual disabilities. This includes psychiatric hospitals and other inpatient mental health treatment facilities; inpatient substance abuse treatment facilities; dental clinics, group homes, vocational sites, and sex offender treatment facilities.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

  • A sense of purpose in their work
  • Connection with their coworkers and communities
  • Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

  • Paid vacation and sick leave
  • Annual Pay Increases
  • 12 paid holidays each year
  • Low-cost medical, dental, vision, and prescription drug plans
    • Fertility care, including IVF
    • Diabetes care
    • Dental and orthodontic care for adults and children
  • 6 weeks paid leave for parents of newborn or newly adopted children
  • Pension plan that provides income when you retire (after working at least three years)
  • Employer paid life insurance to provide support for your family in the event of death
  • Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
  • Tax-free expense accounts for health, dental, and dependent care
  • Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

  • Training, classes, and professional development
  • Tuition reimbursement
  • Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

  • Employee Assistance Program (EAP) for work/life support:

    • A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
    • Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
    • Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

    Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

    EQUAL OPPORTUNITY EMPLOYERS

    Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

    All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

    Applicants With Disabilities

    Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [email protected] and let us know the support you need.