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32BJ SEIU

Human Resources Operations Manager

70K-85KNYFull-time

9mo

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ABOUT US

32BJ SEIU is the largest property service workers union in the country, representing more than 175,000 workers in various industries. Our members come from diverse backgrounds and are united in the fight for fairness and decency. We have a strong presence in twelve states and Washington, DC, with members working in residential buildings, commercial offices, airports, schools, theaters, and more. Our mission is to build a more just society through collective action and create positive change for working families.


DUTIES AND RESPONSIBILITIES

As a vital member of the Human Resources team, the Human Resources Operations Manager will play a critical role in overseeing multiple projects, developing and presenting key metrics, and collaborating on various HR initiatives that go beyond data management. The focus will be on enhancing communication, promoting data-driven decision-making, and fostering transparency across the organization. We are seeking a highly detail-oriented individual with a strong understanding of technical systems, capable of synthesizing information and communicating effectively with stakeholders at all levels. The ideal candidate will thrive in a mission-driven, collaborative, and diverse environment that values innovation and the exchange of ideas. Other responsibilities include:

           

  • Research, develop and implement processes and procedures to enhance operational efficiency.
  • Provide support to the Director by reviewing and assisting with the development, implementation, and upkeep of operational policies, procedures, and systems.
  • Collaborate with the IT department to enhance and integrate HRIS, intranet, and related systems.
  • Serve as the liaison for HR and Racial Justice initiatives, ensuring smooth communication and project coordination.
  • Implement effective management strategies and process improvements to streamline daily HR operations.
  • Partner with various departments and leadership to identify and address organizational needs.
  • Engage with staff daily, offering assistance, addressing questions, responding to needs, and gathering feedback.
  • Stay up-to-date with local, state, and federal employment laws and regulations. Ensure HR processes and practices comply with legal requirements. Conduct audits and implement corrective actions as necessary.
  • Develop and generate HR reports and analytics to provide insights on key HR metrics, trends, and workforce analytics.

 

 

QUALIFICATIONS AND EXPERIENCE

  • Approximately 4 years of related experience, preferably in a union, government, or non-profit environment.
  • Ability to multi-task/handle simultaneous tasks and excellent project management skills.
  • An analytical mindset and inclination for problem-solving,
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members.
  • Commitment to workers’ rights and social justice is a plus.
  • Strong desktop and database skills, including MS Office and Zoom, and an ability and interest in learning new technology; Airtable experience is a plus
  • English and Spanish speaking highly desired.
  • Certification in HR (PHR, SPHR, SHRM-CP, SHRM-SCP) is a plus

 

 

WORK ENVIRONMENT & PHYSICAL DEMANDS

  • The position is a full-time position based in New York, NY (Union HQ).
  • This position occasionally requires time outside normal business hours. All Union staff may be required to staff Union events or actions, on- or off-site.

 

COMPENSATION & BENEFITS

The salary for this role is $70,000 - $85,000, depending on experience. 32BJ offers a generous benefits package that includes a fully employer-paid medical, dental and vision plan (for full-time employees and their qualified dependents) and retirement benefits, including a defined benefit pension plan and 401K. 32BJ offers paid time off including three weeks’ vacation, eleven holidays, sick and personal days.

 

APPLICATION

Please send a resume and letter of interest to [email protected]. Please use “HR Operations Manager” in the subject line of your email. Please include where you saw the job.

 

32BJ is an inclusive and diverse organization, committed to advocating for social, racial and economic justice. We strongly encourage applications from people who believe in our mission. We strongly encourage women and people of color to apply.

 

For more information on 32BJ SEIU, visit www.seiu32bj.org.