Description
Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources.
Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at
[email protected]Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org
Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.
Benefits
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.
Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU
Compensation Range: $17/hr - $19/hr commensurate with experience.
Overview
The Care Navigator (CN) will implement effective Care Navigation strategies intended to serve New York City’s most at-risk LGBTQ and TGNC (Transgender and Non-Gender Conforming) communities of color. In this dynamic role the CN will provide testing, education and linkage to services for high risk individuals in need of PrEP, STI testing and HIV treatment. The Care Navigator provides direct services primarily for men who have sex with men (MSM) and transgender women of color, through 4th Generation HIV Testing and Counseling, Linkage to Care and STI Treatment, PrEP/PEP Education, and Linkage to PrEP/PEP, Linkage to Services, Follow-up Services, Reengagement Services, and Benefits Navigation. The Care Navigator support outreach efforts by utilizing new media technology, work drop-in activities and staff weekend events that engage target populations that need connections to care.
Responsibilities
- Conduct Care Navigator’s Risk Screening, Brief Intervention, Intake Assessment and assist with case management activities and integrated case conferences while working closely with Health Services and Housing Work’s medical clinics
- Ensure at risk and newly diagnosed clients are linked to Primary Care for confirmatory testing, STI screenings and PrEP/PEP when applicable and effectively troubleshoot barriers to linkage
- Provide frontline support including helpful information, answer questions, and respond to inquiries for PrEP and prevention services with an emphasis on delivering excellent customer service that support quality of care
- Work closely with Program Coordinator to troubleshoot client service concerns, barriers or challenges in a timely manner
- Advise Peers, interns and new staff on effective PrEP engagement and other service linkage strategies with support from Program Coordinator
- Participate in monthly peer reviews with staff to ensure that quality services, proper documentation, and client needs are being met
- Attend monthly PrEP meetings and report on client feedback and any barriers to providing PrEP outreach and scheduling.
- Participate in nightly drop in events as well as weekend events as needed and as allowable based on public health recommendations followed by Housing Works
- Document contract targets in AIRS, e-ICare and maintain weekly tracking form to document efforts
- Advise Peers, interns and new staff on effective PrEP engagement and other service linkage strategies
- Maintain knowledge of testing and screening protocols with an opportunity to become certified in phlebotomy
Other functions that may be required with this position include:
- Participate in department activities such as new staff onboarding, YPS Pride Committee, CQI efforts, and contribute best practices to Care Navigation and Client Engagement best practices guidebook
- Participate in reoccurring interagency meetings, as well as external community meetings to improve integrated care and maintain relationships with community partners
- Participate in advocacy events and activities as supported by Housing Works
- Perform other duties as assigned