Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

Description

Establishes, coordinates, and supervises maintenance personnel in the installation, removal, and maintenance of transit stops and terminals, and establishes restrooms contracts throughout Metro's service area in order to improve conditions in the field and implement new ideas for existing and future stops and zones to accommodate Metro's patrons.

Recruitment Timelines

Exams are projected to be scheduled for the week of July 21, 2025 and interviews are projected to be scheduled for the week of July 28 , 2025. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.

Examples of Duties

Plans, organizes, and assigns maintenance tasks, such as the installation or removal of transit posts, signs, and zones, including layover zones, to ATU (Amalgamated Transit Union) maintenance personnel
Monitors stops, bus zones, layovers, and restroom facilities by checking for hazards, furniture, and overall cleanliness
Monitors and evaluates work performance of maintenance personnel in accordance with established policies and procedures to ensure that goals are met and assesses discipline when necessary
Assesses training needs and develops training programs for maintenance personnel
Provides technical advice and prepares complex technical reports and studies on stops and zones and related matters
Evaluates transit zone sites to determine the best location for transit stops and informs appropriate personnel of the changes and/or modifications
Establishes contracts with businesses to grant restroom privileges to Metro personnel, e.g., Bus Operators
Monitors existing bus stops, bus zones, and restroom contracts
Responds to internal and external customer complaints
Interacts with local government agencies to investigate and resolve complaints about transit stops
Organizes and maintains inventory of various signs and orders stock as needed
Reviews public utility and building construction engineering plans to determine impact on Metro operations and facilities
Prepares proposals to various government agencies to obtain funds to improve transit stop and terminal facilities
Supervises, trains, mentors, and motivates subordinates
Conducts safety meetings on subjects related to tasks performed by maintenance personnel
Accounts for subordinates and personal compliance with all of Metro's safety rules, polices, and procedures
Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

Minimum Qualifications

May be required to perform other related job duties

Required

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

Bachelor's Degree in Business, Public Administration, or a related field

Experience

Two years of relevant transit stops and zones experience OR two years of relevant supervisory experience in transit operations; traffic engineering experience preferred

Certifications/Licenses/Special Requirements

Valid California Class C Driver License

Essential Knowledge

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

Theories, principles, and practices of establishing and maintaining public transportation stops and zones
Applicable local, state, and federal laws, rules, and regulations governing the maintenance of transit stops, zones, terminals, and restrooms
Safety procedures related to transit stops and zones, and their installation and maintenance
Metro stops, zones, and traffic conditions
Metro bus stop standards and procedures
Supervisory principles and procedures
Applicable business software applications and web mapping service, such as Google Maps

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

Planning, organizing, and monitoring the work of a maintenance department
Sketching stops and zones using fundamental drafting techniques
Dealing with hazards regarding bus stops
Analyzing situations and issues, identifying problems, and recommending and implementing appropriate solutions
Communicating effectively orally and in writing
Interacting professionally with various levels of Metro employees and external stakeholders/partners
Supervising, training, and motivating assigned staff
Operating Metro vehicles and equipment safely and efficiently

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

Follow oral and written instructions
Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
Prepare comprehensive reports and correspondence
Represent Metro before the public
Travel to bus stops offsite locations within a reasonable
Read, write, speak, and understand English

Special Conditions

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

Typical office situation
Close exposure to computer monitors and video screen
Exposure to infectious material/diseases
Exposure to moving machinery and/or vehicles
Exposure to radiant or electrical energy (e.g., ionizing radiation, overhead catenary or contact rail power distribution, etc.)
Exposure to outdoor weather including extreme heat, cold, dampness and/or humidity
Extensive safety training and/or use of protective devices and personal protective gear

Physical Effort Required

Sitting at a desk or table
Operate a telephone or other telecommunications device and communicate through the medium
Type and use a keyboard and mouse to perform necessary computer-based functions
Standing
Walking (distance 5' to 100")
Bending or twisting at the neck, waist and/or knees
Intermittently sitting, standing, stooping
Driving and/or operating heavy equipment
Operating foot pedals
Communicating through speech in the English language required
Good distance vision and/or depth perception to judge distances

(KP)

Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro location:

METRO Headquarters, Employment Office

One Gateway Plaza

Los Angeles, CA 90012

Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.

Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.