Duties
Assists in program operation and maintenance of equipment and facilities. Special emphasis is on programs for families and family members and special groups such as retirees, singles, and private organizations. Types of duties include but are not limited to the following: Manning the customer service desk; providing customer service, answering telephone and providing information concerning IT&T programs and activities. Sells and safeguards discount tickets to local and regional attractions such as theme parks, professional sporting events and other recreational activities. Posts announcements of scheduled activities and answers inquiries about item, place, transportation, or other matters related to activities scheduled; notifies participants of schedule changes. Maintains and updates reference materials containing sites of interest in Northwest Florida and surrounding area. Operates cash register, collects fees, makes change and issues receipts. Prepares daily activity reports and deposits in accordance with established accounting procedures and directives. Assists in promoting marketing strategies and advertising IT&T programs and activities. Assists in maintaining social media sites. Greets facility users and conducts facility tours. Decorates facility to reflect holiday and program themes. Reports facility repairs and maintenance requirements according to procedures. Opens and closes IT&T office as assigned. Performs other duties as assigned
If interested in applying for this position you may preview the online application:
Requirements
Conditions of Employment
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 06/06/2025
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience: Applicant must have working experience or knowledge of recreational travel activities, such as field trips, travel excursions and arranging trips/tours to local attractions. Must have experience handling cash and use of cash accountability control methods. Must have experience using common software such as Microsoft Word and Excel. Must be able to communicate effectively both orally and in writing. Must be able to read, write and speak English. Must possess skill in working with the public. Must possess, and maintain, a valid state drivers' license. Must be able to work days, nights, weekends and holidays to support the mission. Must be able to satisfactorily complete a Tier 1 (T1) Background Check.
You will be evaluated on the basis of your level of competency in the following areas:
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
Assists in program operation and maintenance of equipment and facilities. Special emphasis is on programs for families and family members and special groups such as retirees, singles, and private organizations. Types of duties include but are not limited to the following: Manning the customer service desk; providing customer service, answering telephone and providing information concerning IT&T programs and activities. Sells and safeguards discount tickets to local and regional attractions such as theme parks, professional sporting events and other recreational activities. Posts announcements of scheduled activities and answers inquiries about item, place, transportation, or other matters related to activities scheduled; notifies participants of schedule changes. Maintains and updates reference materials containing sites of interest in Northwest Florida and surrounding area. Operates cash register, collects fees, makes change and issues receipts. Prepares daily activity reports and deposits in accordance with established accounting procedures and directives. Assists in promoting marketing strategies and advertising IT&T programs and activities. Assists in maintaining social media sites. Greets facility users and conducts facility tours. Decorates facility to reflect holiday and program themes. Reports facility repairs and maintenance requirements according to procedures. Opens and closes IT&T office as assigned. Performs other duties as assigned
If interested in applying for this position you may preview the online application:
Requirements
Conditions of Employment
- This position requires the incumbent to complete a background investigation with favorable results.
- This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations.
- This position requires satisfactory completion of pre-employment checks in accordance with Air Force and DoD policy, and a Tier 1 background investigation with favorable results.
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 06/06/2025
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience: Applicant must have working experience or knowledge of recreational travel activities, such as field trips, travel excursions and arranging trips/tours to local attractions. Must have experience handling cash and use of cash accountability control methods. Must have experience using common software such as Microsoft Word and Excel. Must be able to communicate effectively both orally and in writing. Must be able to read, write and speak English. Must possess skill in working with the public. Must possess, and maintain, a valid state drivers' license. Must be able to work days, nights, weekends and holidays to support the mission. Must be able to satisfactorily complete a Tier 1 (T1) Background Check.
You will be evaluated on the basis of your level of competency in the following areas:
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
- Individual must fully meet qualification/eligibility/background requirements for this position.
- U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal Affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement.
- Male applicants born after December 31, 1959 must be registered for Selective Service.
- Direct deposit is required.
- Satisfactorily complete an employment verification (E-Verify) check.
- A probationary period may be required.
- Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
- Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
- Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
- Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
- This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
- This position is included in a bargaining unit: American Federation of Government Employees (AFGE), Local 1897.