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King County, WA

Transit Equipment Dispatcher - CS

WAFull-time

5d

Summary

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Metro Transit’s Vehicle Maintenance division has an exciting Career Service (CS) opportunity for a Transit Equipment Dispatcher. The responsibilities of the Transit Equipment Dispatcher involve ensuring the efficient and effective use of coaches to comply with transit service and equipment maintenance requirements. Work includes dispatching and assigning equipment to routes at an assigned transit base location; tracking coaches operating on assigned routes; monitoring coach mileage for adherence to maintenance intervals and schedules; and maintaining the logical and accessible layout of vehicles in the bus yard. Work requires compliance with all applicable federally mandated safety-sensitive requirements. Work is performed under the general supervision of higher-level vehicle maintenance supervisors.

This recruitment process will fill two Career Service (CS) position. In addition, this recruitment may also be used to create a list of qualified candidates to fill future positions in this classification, as they become available. Any list created may remain active until fully depleted, or at the discretion of the hiring authority.

The Vehicle Maintenance Division operates three shifts (day, swing, and graveyard) seven days a week at various locations throughout King County. Work schedules and locations are based on a seniority system, which occurs three times a year. This position is considered safety-sensitive. Applicants for positions defined as safety sensitive are required to undergo drug testing prior to employment, and subsequent to commencement of employment, will be subject to random, post-accident, reasonable suspicion, return to duty, and follow-up drug and alcohol testing in compliance with Federal DOT alcohol and controlled substances testing program protocols.

Job Duties

Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. As the Transit Equipment Dispatcher, you will perform the following duties:

  • Using a computerized dispatching system, assign coaches to runs and routes in a timely fashion and track all coaches on the road and in the bus yard. Primary duties require considerable use and knowledge of personal computers.
  • Assign coaches to runs as necessary to meet Metro's service requirements and maximize coach availability. Check written and/or online records to make sure that all coaches leaving the base have been properly fueled and any scheduled maintenance has been completed. Assign coaches so they remain within inspection mileage, including verifying VIB is reported daily and manually tracking inspection miles when needed. Maintain mileage records as necessary.
  • Assign coaches to runs daily, ensuring that available equipment is utilized efficiently to meet service needs. Forecast mileage accumulations for up to seven days in the future. Schedule, plan, and balance coach inspections by forecasting mileage and assigning coaches to ensure a balanced workload that matches assignment of mechanics and coach inspections.
  • Fill special route assignments with appropriate coaches, such as camera equipped, APC, or other special equipment coaches.
  • Ensure coaches are available for scheduled preventative maintenance, cleaning, and other repairs. Maintain updated lists as required to ensure work can be completed with a minimum disruption of service.
  • Take a physical inventory of the base yard several times during a shift to determine equipment availability and location. This will require considerable walking in all kinds of weather conditions.
  • Provide general assistance to operators to ensure that coaches can leave the base on time. Assistance might include performing minor repairs, fueling, and servicing a coach, or the assignment of a new coach when necessary.
  • Coordinate the transfer of coaches at shake-up from one base to another as directed by the Chief of Base Maintenance. Additional coaches at the base may require reorganizing the layout of the bus yard to provide a logical and easily accessible arrangement.
  • May be responsible for checking base fuel supplies and other supplies as necessary and contacting the supplier to reorder when stocks are low.
  • Input and extract data from several sources using a computer terminal as required.

Experience, Qualifications, Knowledge, Skills

At least one year of experience as a Transit Equipment Service Worker, including relief dispatcher experience OR previous dispatch experience to include:

  • Knowledge of the inventory of coaches available and routes operated out of assigned bases, including sign-in and sign-out procedures.
  • Knowledge of preventative maintenance, servicing schedules, and intervals.
  • Knowledge of base operating policies, practices, and procedures.
  • Knowledge of basic equipment servicing.
  • Communication skills - ordinary conversation skills and courtesy to exchange or provide routine information. Contacts are primarily with other Metro personnel.
  • The ability to work independently or as part of a team and interact appropriately with others.
  • Customer service and interpersonal skills.
  • Driving skills to include a Class B License.
  • Basic computer skills are required to enter and extract information from automated vehicle maintenance systems and related software applications.
  • Skill in basic mathematics.
  • Skill in working with a variety of individuals from diverse backgrounds.
  • Skill in establishing and maintaining effective working relationships.

Desirable Qualifications (not Required)

  • Candidates with experience in transit dispatch will receive first consideration.

Necessary special requirement

  • A valid Washington State Driver License and acceptable driving record.
  • Within 90 days of hire, a candidate must be able to obtain a Class B Commercial Driver License (CDL) with a passenger endorsement, and with the air brake restriction removed. All candidates without a current CDL must have a Class B Commercial Learner's Permit (CLP), with correct endorsement and restriction removed, prior to receiving a formal offer. After hire, King County Metro Transit will provide you with paid training on our equipment so that you can obtain a Class B CDL, which is required for this position.

Please note: to obtain a CLP in Washington State, you must be able to provide your current license, Social Security number, and proof of U.S. Citizenship or Lawful Permanent Residency. For more information visit the official Washington State Department of Licensing official website at: http://www.dol.wa.gov/driverslicense /cdlcdip.html

Physical requirement

The job requires physical skill and may require bending, crouching, and crawling, occasional lifting of heavy material such as paper boxes up to 50 pounds is required. Requires climbing stairs into and out of coaches (3 or 4 steps) up to twenty or more times in an eight-hour shift. Work Information Work is performed both inside and outside in all types of weather conditions, with frequent exposure to grease, dirt, and high concentrations of carbon monoxide and diesel fumes. Many calls and issues that come to the Equipment Dispatcher require immediate action resulting in some stress on the job. Work assignments are picked by seniority; shifts available may be at any time of the day. This position is non-exempt and overtime eligible with supervisory pre-approval. Vehicle Maintenance repair facilities operate on a 24-hour, seven day a week basis. Vacancies may be available on day, swing, and graveyard shifts. Work schedules and locations are based on a seniority "pick" system that occurs twice a year. Therefore, you must be able and willing to work any shift and at any location.

Supplemental Information

Who May Apply

This position is open to all King County Employees.

To apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, please contact Japatra McGee ([email protected]).

Application and Selection

A King County application, completed at www.kingcounty.gov/jobs, with employment history going back at least ten years if you have ten years of employment (or more to include all relevant experience), including answers to the supplemental questions and is required. Applications will be screened to determine whether candidates meet minimum qualifications, and for completeness, and responsiveness to application instructions. The most competitive candidates presenting evidence that they meet or exceed the qualifications noted above may be invited to participate in an interview process. This will be a highly competitive recruitment, so you are encouraged to clearly detail your experience.

Vacancy Information

This recruitment process will fill two Career Service (CS) position. In addition, this recruitment may also be used to create a list of qualified candidates to fill future positions in this classification, as they become available. Any list created may remain active until fully depleted, or at the discretion of the hiring authority.

Selection Process

All required application materials will be screened for qualifications, competitiveness, completeness, communication skills, and responsiveness to the above application instructions. The most competitive candidates may be invited to participate in panel interviews. Formal offers are finalized after candidates have successfully completed any necessary pre-employment processes, such as reference checks or internal record reviews. Management will make the final selection of the candidate to be placed in the career servuce assignment. Incomplete applications may be rejected as incomplete and not advanced in the process. Applicants who cannot apply online should follow the instructions at Application FAQ’s- King County. For guidance on how to complete these required materials, be sure to check out the Career Support Services website for tips and examples on how to make your application materials more competitive: Career Support Services - King County.

Union Representation

This position is represented by Amalgamated Transit Union, Local 587.

Classification Code

9330100

For More Information Regarding This Recruitment, Please Contact

Japatra McGee (she/her)

Human Resources Talent Advisor

[email protected]

Forbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North, we are making King County a welcoming community where every person can thrive. We value diversity, inclusion, and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention are how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native Americans and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer, no person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay, or other forms of compensation. Applicants who are unable to apply online should follow the instructions at Application FAQ’s- King County. For technical support related to your application, contact the Government Jobs' applicant support team for assistance: +1 855-524-5627. For guidance on how to complete these required materials, be sure to visit the Career Support Services website for resources on how to complete application materials for King County recruitments.

Benefits

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

  • Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 12 paid holidays each year plus two personal holidays
  • Generous vacation and paid sick leave
  • Paid parental, family and medical, and volunteer leaves
  • Flexible Spending Account
  • Wellness programs
  • Onsite activity centers
  • Employee Giving Program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs

For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01

Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? AND Do you possess the skills and abilities to qualify for this position?

  • Yes, I was given a layoff notice from my Career Service role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.

02

MTD - If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff

03

Do you have at least 1 year of experience as a Transit Equipment Service Worker with King County Metro?

  • Yes
  • No

04

If you answered "No" to the previous question, do you have dispatch experience?

  • Yes
  • No
  • N/A- Answered yes to having at least 1 year of experience as a Transit Equipment Service Worker w/ King County Metro

05

Please check all that apply to your dispatch experience.

  • NA - No dispatch experience
  • Knowledge of the inventory of coaches available and routes operated out of assigned bases, including sign-in and sign-out procedures.
  • Knowledge of preventative maintenance, servicing schedules, and intervals.
  • Knowledge of base operating policies, practices, and procedures.
  • Knowledge of basic equipment servicing.
  • Communication skills - ordinary conversation skills and courtesy to exchange or provide routine information.
  • The ability to work independently or as part of a team and interact appropriately with others.
  • Customer service and interpersonal skills.
  • Driving skills to include a Class B License.
  • Basic computer skills are required to enter and extract information from automated vehicle maintenance systems and related software applications. Skill in basic mathematics.
  • Skill in working with a variety of individuals from diverse backgrounds.
  • Skill in establishing and maintaining effective working relationships.

06

Please know your answers to supplemental questions will be verified by your application materials. Please be sure to fill out the application with all relevant experience and skills.

  • I understand.
  • Required Question