Requisition #:
6857CCF
# of openings:
1
Employment Type
Full time
Position Status
Permanent
Category
Non-Bargaining
Workplace Arrangement
Hybrid
Fund
1199SEIU Child Care Fund
Job Classification
Non-Exempt
R esponsibilities
6857CCF
# of openings:
1
Employment Type
Full time
Position Status
Permanent
Category
Non-Bargaining
Workplace Arrangement
Hybrid
Fund
1199SEIU Child Care Fund
Job Classification
Non-Exempt
R esponsibilities
- Respond to provider and member and staff inquiries via email, mail, fax, phone and walk-ins
- Primary person to provide assistance with audit preparation.
- Write, update, and maintain departmental procedures manual.
- Coordinates with Resource Development and Funds Communication to ensure departmental marketing items, website and member communication are aligned with Funds practices and brand.
- Respond to escalated member issues.
- Create manageable batches for processing by date and company codes
- Run daily workflows of batches for Manager approval and submission to Finance
- Respond to W-2 form inquiries and disputes, after thorough research. Work with Finance to provide members with corrected W-2 forms if needed.
- Respond to inquiries regarding benefit history and provide necessary letters to members, such as nontaxable
- letters, non-employee letters, copayment confirmations, and outstanding balances.
- Coordinate collaboration between Units within the Child Care Funds and/or other departments in the Family of Fund.
- Enable online copayments
- Process all aspects for Summer Day Camp and Holiday adjustments, cost discrepancies and entry for payments.
- Data entry of Service Provider invoices into Oracle EBS system
- Process quarterly and annual reimbursements and adjustments.
- Serve as primary contact for all staff childcare benefit related matters
- Perform special projects and assignments as directed by management .
- High School Diploma or GED required. Degree preferred
- Minimum two (2) years of experience working in an accounts payable capacity
- Must be familiarity with basic accounting and business practice principles
- Basic skill level in Microsoft Word and Excel
- Knowledge of KIDS, RightFax, SmartSheet preferred
- Ability to occasionally work evening or weekends
- Excellent verbal and written communication skills; able to handle multiple priorities and work well under pressure and independently
- Excellent interpersonal and analytical skills; interact professionally with union members, vendors and colleagues
- Bilingual speaking (Spanish, Creole) preferred