Requisition #:

6855-6856CCF

# of openings:

2

Employment Type

Full time

Position Status

Permanent

Category

Non-Bargaining

Workplace Arrangement

Hybrid

Fund

1199SEIU Child Care Fund

Job Classification

Exempt

Responsibilities

Respond to provider and member inquiries via email, mail, fax, phone and walk-ins
Provide backup assistance with audit preparation
Coordinate daily tasks & projects to ensure unit deadlines are met by assessing volume
Assist in the training and development of staff on unit standard operating procedures and policies
Respond to escalated member issues
Review Benefit Assistant's daily reimbursement reports
Create manageable batches for processing by date and company codes.
Run daily workflows of the batches for Manager approval and submissions to Finance
Process adjustments to reimbursements as needed
Log program change requests; generate stop payments and process tax status changes.
Process all aspects for Summer Day Camp and Holiday Program invoices i.e.., documentation, review,
adjustments, cost discrepancies and entry for payments
Process quarterly and annual reimbursements.
Collaborate with other unit regarding Special Needs Benefits.
Enable online copayments.
Research benefit history to confirm validity of outstanding balance and assist in the refund process.
Present at service provider workshops and member trainings.
Liaise with Finance for stop payment and Wisely related matters.
Support all staff-related childcare benefit matters while maintaining the highest level of confidentiality
Perform special projects and assignments as directed by management.

Qualifications

High School Diploma or GED required. Degree preferred
Minimum two (2) years of experience working in accounts payable capacity
Must be familiarity with basic accounting and business practice principles
Basic skill level in Microsoft Word and Excel
Knowledge of programs/provider serving children from birth to 12 years of age, including provider licensure in a daycare, after school, family and group day care settings preferred
Knowledge of KIDS, RightFax, SmartSheet preferred
Ability to occasionally work evening or weekends
Excellent verbal and written communication skills; able to handle multiple priorities and work well under pressure and independently
Bilingual speaking (Spanish, Creole) preferred