Summary
Discover Medford: Employment, Applicant Support, and Benefits within Our Vibrant City
Are you an organized, detail-oriented professional who enjoys keeping operations running smoothly behind the scenes? The City of Medford is seeking an Administrative Support Technician to join our Facilities Management team. In this role, you’ll play a key part in supporting internal processes, coordinating facility-related projects, and ensuring timely completion of payroll, contracts, and reporting responsibilities.
This position offers a dynamic work environment where no two days are exactly alike. If you're someone who thrives on variety, takes initiative, and enjoys being the go-to resource for your team, we invite you to apply and help support the essential services that keep our City facilities functioning at their best.
Required Education And Experience
This position is part of the AFSCME employee group.
Learn More About Our Benefits HERE.
Healthcare Benefits
Essential Functions Of The Position
Communicativeness - Effective performers recognize the essential value of continuous information exchange. They actively seek information from a variety of sources and disseminate it in a variety of ways. They use modern technologies to access and circulate information. They take responsibility for ensuring that their peers and supervisors have the current and accurate information needed for success.
Composure - Effective performers maintain emotional control, even under ambiguous or stressful circumstances. They can demonstrate emotions appropriate to the situation and continue performing steadily and effectively.
Customer Orientation - Effective performers attend to customers in a timely manner. They view the organization through the eyes of the customer and go out of their way to anticipate and meet customer needs. They continually seek information and understanding regarding market trends.
Results Orientation - Effective performers maintain appropriate focus on outcomes and accomplishments. They are motivated by achievement and persist until the goal is reached. They convey a sense of urgency to make things happen. They respect the need to balance short- and long-term goals. They are driven by a need for closure.
Team Player - Effective performers are team oriented. They identify with the larger organizational team and their role within it. They share resources, respond to requests from other parts of the organization, and support larger legitimate organizational agendas as more important than local or personal goals.
Work Environment & Physical Demands
This position requires inside, office desk work that includes exposure to regular office noise and distractions, adequate lighting, and regulated HVAC systems in relation to temperature. This environment may also include interactions with the public. Occasional travel by motor vehicle on public roads may be required.
To perform this job successfully, an individual must be able to accomplish each of the essential job functions satisfactorily. This position involves extended periods of sitting and standing, with occasional walking, crouching, bending, stooping, twisting, turning, and balancing. The employee is regularly required to operate a variety of automated office machines which include a computer, printer, copy machine, calculator, telephone, etc.
Supplemental Information
IMPORTANT (Please Read)
Employment with the City of Medford can be competitive, often there are many qualified applicants for each open position. We want to see application materials that reflect an applicant’s unique personality and that accurately reflect their experience. The use of AI-generated content to complete employment applications and/or supplemental questions is discouraged and may result in disqualification. Each submission will be verified for originality and authenticity. However, AI tools for grammar checking and resume formatting are permitted.
Hiring will be subject to successful completion of the following:
Veteran's Preference
Qualifying veterans and disabled veterans may obtain preference during the hiring and/or promotional selection process. As verification of eligibility, a Discharge from Active Duty (DD Form 214 or 215) must be uploaded with the online employment application. Disabled veterans must also upload a copy of the veteran's disability preference letter from the U.S. Department of Veterans Affairs unless the information is included in the DD Form 214 or 215.
Equal Opportunity Employment
The City of Medford is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, marital status, sexual orientation, gender identity, gender expression, age, ancestry, status as a protected veteran, physical or mental disability, medical condition, pregnancy, genetic information, or any other status protected under federal, state, or local law.
Ada
The City of Medford complies with the Americans with Disabilities Act. If you consider yourself disabled and require assistance in the application process, please contact (541) 774-2074 or email: [email protected].
The City of Medford offers an excellent total comprehensive benefit package to all full-time employees.
This position is part of the AFSCME employee group. Please visit our Employee Benefits webpage for more details.
01
Describe why you are interested in this position and how your life or work experiences have prepared you for this role.
02
How do you define outstanding customer service? Give an example of a time you provided that type of service.
03
How do you effectively manage multiple simultaneous tasks? Include a specific example where you successfully handled multiple tasks at the same time.
04
What particular skill or trait do you have will benefit the City of Medford the most (list and discuss only one)?
Discover Medford: Employment, Applicant Support, and Benefits within Our Vibrant City
Are you an organized, detail-oriented professional who enjoys keeping operations running smoothly behind the scenes? The City of Medford is seeking an Administrative Support Technician to join our Facilities Management team. In this role, you’ll play a key part in supporting internal processes, coordinating facility-related projects, and ensuring timely completion of payroll, contracts, and reporting responsibilities.
This position offers a dynamic work environment where no two days are exactly alike. If you're someone who thrives on variety, takes initiative, and enjoys being the go-to resource for your team, we invite you to apply and help support the essential services that keep our City facilities functioning at their best.
Required Education And Experience
- Graduation from high school or GED equivalent; and
- Four (4) years of progressively responsible experience in the principles, policies, and practices of office administration.
- Bachelor’s degree in business management, business administration, public administration, or other specific area of study as deemed applicable may substitute for the two (2) years of experience.
- 8 hours daily, Monday - Friday
This position is part of the AFSCME employee group.
Learn More About Our Benefits HERE.
- Scheduled salary increases and a potential 2.5% Cost of Living Adjustment (COLA) are anticipated effective July 1, 2025**
Healthcare Benefits
- Medical, vision and dental benefits for employee and family, paid at 100% by the City with the opportunity to buy-up to a lower deductible plan
- Life and Accidental Death and Dismemberment insurance – policy value of $50,000 paid by the City
- Long-term disability insurance provided by the City
- Health Reimbursement Account (HRA-VEBA) contributions provided by the City
- Oregon Public Employee Retirement System (PERS) lifetime pension after retirement at no cost to employee
- PERS is 100% fully paid as the City pays both the employer and the employee’s (6%) contributions
- Deferred Compensation retirement plan (Section 457 Plan) for employee's retirement planning
- Paid vacation, sick leave, and holidays
- Employee Assistance Program (EAP)
- The City’s Wellness Program promotes physical, social, emotional, intellectual, financial and environmental wellness with various goals and challenges to participate in throughout the year. Employees may qualify for wellness incentives by completing milestones set within the program up to $200 annually
- Access to the City's fully equipped fitness center 24/7
Essential Functions Of The Position
- Responds to requests for information from the public, internal departments, and employees, including calls, correspondence, customer service interaction, distributing mail, etc.
- Performs administrative duties, processing mail, filing, processes training requests, travel expenses, etc. Uses office equipment, computers, software and programs effectively and efficiently.
- Accurately verifies and enters employees’ scheduled hours, time off, and overtime; provides hours to the payroll department for timely processing.
- Produces and distributes documents, extracts and compiles data for reports, processes records.
- Uses prescribed procedures to process, distribute, record and destroy sensitive information and records; maintains and coordinates records retention activities.
- Oversees various financial responsibilities, including accounting, purchasing, accounts payable/receivable, and purchasing card processing. Codes and processes invoices, purchase orders, etc.
- Acts as the technology liaison for computers and staff cell phones.
- Administrates user access to database that tracks staff time and expenses per asset.
- Creates work orders for facility repairs and services.
- Supports/assists Manager and department staff with projects, requests for proposals, capital improvements, comprehensive spreadsheets, public outreach, etc. Creates, processes, and tracks contracts. Acts as liaison with contractors to assist with City, State and/or Federal processes.
- Human resources liaison for personnel requisitions, hiring and promotional processes, maintains employee records, etc.
- Reviews and works with confidential documentation.
- Files staff training sign in sheets for required safety trainings.
- Trains staff on software upgrades, database changes, mobile software changes, etc.
- May be responsible for assisting with workload, directing tasks, training, etc. of other administrative staff.
- May be required to drive to attend off-site meetings and run various errands.
- Prepares and schedules meetings with staff prepares and distributes agendas, attends meetings, takes and distributes minutes, etc.
- Performs other duties as assigned to support the overall function of the department and organizational goals.
- Demonstrates regular, reliable, and punctual attendance.
- Upholds the values of the organization and has strong customer service orientation.
- Handles job stress and interacts effectively with others in the workplace.
- Fosters an environment that embraces diversity, integrity, trust, and respect.
- Is an integral team player, which involves flexibility, cooperation, and communication.
Communicativeness - Effective performers recognize the essential value of continuous information exchange. They actively seek information from a variety of sources and disseminate it in a variety of ways. They use modern technologies to access and circulate information. They take responsibility for ensuring that their peers and supervisors have the current and accurate information needed for success.
Composure - Effective performers maintain emotional control, even under ambiguous or stressful circumstances. They can demonstrate emotions appropriate to the situation and continue performing steadily and effectively.
Customer Orientation - Effective performers attend to customers in a timely manner. They view the organization through the eyes of the customer and go out of their way to anticipate and meet customer needs. They continually seek information and understanding regarding market trends.
Results Orientation - Effective performers maintain appropriate focus on outcomes and accomplishments. They are motivated by achievement and persist until the goal is reached. They convey a sense of urgency to make things happen. They respect the need to balance short- and long-term goals. They are driven by a need for closure.
Team Player - Effective performers are team oriented. They identify with the larger organizational team and their role within it. They share resources, respond to requests from other parts of the organization, and support larger legitimate organizational agendas as more important than local or personal goals.
Work Environment & Physical Demands
This position requires inside, office desk work that includes exposure to regular office noise and distractions, adequate lighting, and regulated HVAC systems in relation to temperature. This environment may also include interactions with the public. Occasional travel by motor vehicle on public roads may be required.
To perform this job successfully, an individual must be able to accomplish each of the essential job functions satisfactorily. This position involves extended periods of sitting and standing, with occasional walking, crouching, bending, stooping, twisting, turning, and balancing. The employee is regularly required to operate a variety of automated office machines which include a computer, printer, copy machine, calculator, telephone, etc.
Supplemental Information
IMPORTANT (Please Read)
- It is important your application shows all the relevant experience you possess.
- Applications may be rejected if incomplete.
- Resumes will not be accepted in lieu of an online application; an application will be considered incomplete with a "see resume" response.
- Please complete the application and answer the supplemental questions thoroughly to ensure our subject matter experts can appropriately evaluate your experience as we compare applicants.
- Applications are only accepted online and must be received by the posted closing date/time.
- Selection procedures and timelines subject to change.
- Those selected must be able to provide proof of legal right to work in this country.
Employment with the City of Medford can be competitive, often there are many qualified applicants for each open position. We want to see application materials that reflect an applicant’s unique personality and that accurately reflect their experience. The use of AI-generated content to complete employment applications and/or supplemental questions is discouraged and may result in disqualification. Each submission will be verified for originality and authenticity. However, AI tools for grammar checking and resume formatting are permitted.
Hiring will be subject to successful completion of the following:
- Criminal history background investigation
- Clear drug screen following federal law
- Professional reference check
- If you have questions about the job posting, please contact the Human Resources department at (541) 774-2014.
- For technical assistance completing your online application, please contact Government Jobs at (855) 524-5627.
Veteran's Preference
Qualifying veterans and disabled veterans may obtain preference during the hiring and/or promotional selection process. As verification of eligibility, a Discharge from Active Duty (DD Form 214 or 215) must be uploaded with the online employment application. Disabled veterans must also upload a copy of the veteran's disability preference letter from the U.S. Department of Veterans Affairs unless the information is included in the DD Form 214 or 215.
Equal Opportunity Employment
The City of Medford is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, marital status, sexual orientation, gender identity, gender expression, age, ancestry, status as a protected veteran, physical or mental disability, medical condition, pregnancy, genetic information, or any other status protected under federal, state, or local law.
Ada
The City of Medford complies with the Americans with Disabilities Act. If you consider yourself disabled and require assistance in the application process, please contact (541) 774-2074 or email: [email protected].
The City of Medford offers an excellent total comprehensive benefit package to all full-time employees.
This position is part of the AFSCME employee group. Please visit our Employee Benefits webpage for more details.
01
Describe why you are interested in this position and how your life or work experiences have prepared you for this role.
02
How do you define outstanding customer service? Give an example of a time you provided that type of service.
03
How do you effectively manage multiple simultaneous tasks? Include a specific example where you successfully handled multiple tasks at the same time.
04
What particular skill or trait do you have will benefit the City of Medford the most (list and discuss only one)?
- Required Question