Sno-Isle Libraries is recruiting an IT Systems Administrator!

Working at Sno-Isle Libraries

Public libraries are more useful—and exciting—than ever. Embark on a meaningful journey where your passion for learning, commitment to public service, and love for literature converge. Plus, you'll have access to all you can read books.

Every day is an opportunity to make a difference in the lives of over 800,000 residents across two counties. Your journey towards professional growth and community connection starts here! Our libraries are the gateway to things yet unimagined, and we want you to help create that experience for future generations.

We are committed to fostering an inclusive and diverse environment, ensuring equitable access to opportunities for both personal and professional development. Join us in creating a library experience for our diverse communities, where your contributions play a pivotal role in building a more inclusive and connected future for everyone.

About the Opportunity

The System Administrator position helps to create and maintain the technology infrastructure that supports all library district services. This position works with a small team and is responsible for the organization’s servers, virtualization platform, Exchange environment, telecommunications, backup systems, access control systems, and Microsoft 365 environment. A successful candidate will be proactive and customer-focused with experience in the essential duties listed above.

IT provides service hours between 8:00am and 5:00pm, Monday through Friday. Most working hours will need to be during this time to support library business, although there may be some flexibility, pending department needs and supervisor approval. The position will also participate in the weekend rotation for all IT staff covering one weekend shift per two months. Special projects may require temporary adjustments to staff schedules to accommodate business needs.

This position contributes to the Library District's effective operation, providing library services, spaces, and resources that are representative of diverse cultures and perspectives, intentionally inclusive, and accessible to everyone.

This position is part of a bargaining unit represented by AFSCME Council 2.

Job Location: Marysville, WA

Essential Functions

Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

1. Design, plan, install, configure, maintain, document and administer the following technologies and their related systems and integrations:
2. All server-based infrastructure including managing the virtualization platform and provisioning the virtual workloads.
3. Microsoft Exchange and email services and systems.
4. Microsoft Domain administration services and systems.
5. Telecommunications and Voicemail services and systems.
6. Data backup systems.
7. Access control systems
8. Microsoft 365 environment.
9. This includes researching, evaluating and testing emerging threats, trends, tools and capabilities and providing recommendations on what emerging technologies should be assimilated, integrated and introduced within Sno-Isle Libraries to ensure IT capabilities respond to the Library's business strategy.
10. Receive and process requests for support services related to the position's area of responsibility. This includes determining the urgency of service requests for continuity of customer service, suggesting actions to users to overcome technical problems, and diagnosing the issue for assignment to appropriate staff. Work closely with other IT staff as needed to gather information to respond, track and follow up on requests to ensure that issues are resolved.
11. Develop and manage vendor relationships related to the position's area of responsibility on behalf of Sno-Isle Libraries.
12. Work with IT Managers to develop, enhance and maintain Disaster Recovery, including regular testing of the Sno-Isle IT Disaster Recovery Plan.
13. Work with IT Managers to develop the mission and vision of the Sno-Isle IT System services to foster a service-oriented culture and growth mindset driven by continual service improvement techniques.
14. Assist in the development of the IT Systems services strategy and roadmap to ensure its integration with the overall Library and IT and strategic plans.

Education and Experience

Knowledge, skills, and abilities for this position can be acquired by a combination of experience and education including:

1. At least five years of experience designing and administering Server platforms or an equivalent combination of technical training and related experience required.
2. At least five years of experience administering a voice over internet protocol (VOIP) based telecommunication systems or an equivalent combination of technical training and related experience required.
3. At least five years of experience administering M365 tenant environments.
4. Bachelor's degree in computer science preferred.

Benefits and Compensation

Pay Range: $53.14 - $74.11 hourly

Benefits: All Sno-Isle Libraries employees are eligible for sick leave, vacation leave, paid holidays, dental coverage, an employee assistance program, and an employer-paid ORCA Passport card. Employees working 20 or more hours per week also receive additional benefits such as medical and vision coverage, retirement savings, life insurance, and flexible healthcare and daycare spending accounts. For more information about these benefits, visit our employment webpage at sno-isle.org/employment.

How to Apply

This position will remain open until sufficient qualified applicants are received. Initial screening will begin on May 21, 2025. To ensure first consideration, please be sure to submit your online application by this date.

Apply online: https://www.sno-isle.org/employment/

Sno-Isle Libraries is an Equal Opportunity Employer.