ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a
Scheduling Coordinator at the Long Beach Convention & Entertainment Center. This role is primarily responsible for coordinating employee schedules in accordance with the Local 11 UNITE HERE Collective Bargaining Agreement and internal ASM Global policies.
Hourly Rate: $27.75
Position Duties
Scheduling Responsibilities:
- Meet regularly with the AGM or Department Managers to determine scheduling needs for upcoming events and enforce scheduling timelines.
- Monitor the event calendar to ensure appropriate staffing and uniform distribution for events.
- Review the Event Forecast Schedule with Managers to determine staffing needs.
- Prepare staff schedules and ER packets based on Manager requests.
- Schedule employees based on availability, seniority, and Union procedures.
- Order extra staff through Union dispatch in accordance with contract terms (to be updated as new dispatch procedures are implemented).
- Confirm all scheduled shifts and assist with employee selection processes when applicable.
- Post check-in sheets and timesheets; distribute copies as needed.
- Monitor employee attendance, no-shows, absences, and make schedule adjustments accordingly.
Employee Check-in and On-site Support:
- Oversee employee check-in and check-out by assigned locations.
- Verify Union dispatch slips for dispatched employees.
- Direct employees to appropriate event locations and ensure they are in uniform.
- Inform Managers of attendance issues and assist in resolving last-minute staffing gaps.
- Monitor completed timesheets for accuracy and submit batches to Payroll.
Administrative Responsibilities:
- Maintain documentation of Union correspondence and ensure adherence to contract terms.
- Support the maintenance of the upcoming events board and other scheduling communications.
- Maintain accurate and coded timesheets; research and resolve payroll discrepancies.
- Submit employee time-off requests to People and Culture.
- Assist Managers with accident reports and other documentation as needed.
- Collaborate with Union Local 11 on contract-related matters.
Other Duties:
- Be present during events to ensure proper staffing and provide support as needed.
- Perform other related duties as assigned.
Qualifications:
- Strong attention to detail and excellent organizational skills.
- Ability to maintain confidentiality with sensitive employee information.
- High-level problem-solving ability and ability to work independently.
- Effective verbal and written communication skills.
- Proficient in Microsoft Office (Word, Excel) and scheduling systems (e.g., ABI).
- Able to work a flexible schedule, including nights, weekends, and holidays as required.
- Experience working in a unionized environment preferred.
- Ability to train and support staff across departments.
Physical Requirements:
- Must be able to stand and move throughout the facility for long periods.
- Must be able to lift up to 25 lbs to waist height.
- May be required to work indoors or outdoors depending on event needs.
- Occasional stooping or bending required.
How to Apply:
Applicants requiring reasonable accommodations during the application process may contact Valentina Acedo at (562) 499-7579.
ASM Global is an Equal Opportunity Employer and encourages Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply.
VEVRAA Federal Contractor