What You’ll Do At OhioMHAS
We are seeking a detail-oriented and customer-focused Financial Associate to join our team. Under general supervision, this role performs a variety of customer service and financial duties that support patient billing, revenue processing, and financial assistance coordination. The ideal candidate will have experience in healthcare billing systems, excellent communication skills, and a strong commitment to accuracy and service excellence.
Key Responsibilities
Unless required by any applicable union contract and/or requirements of the Ohio Revised Code, the selected candidate will begin at Step 1 of the pay range schedule listed above, with an opportunity for pay increase after six months of satisfactory performance and then a yearly raise thereafter.
Position Qualifications
18 mos. exp. or 18 mos. trg. in accounting &/or finance to include a basic level of experience in spreadsheet software.
Professional Skills: Critical Thinking, Collaboration, Attention to Detail, Interpreting Data
Required Educational Transcripts
Official transcripts are required for all post-secondary education, coursework, or degrees listed on the application. Applicants must submit an official transcript before receiving a formal employment offer. Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration. Transcripts printed from the institution’s website will not be accepted. OhioMHAS reserves the right to evaluate the academic validity of the degree-granting institution.
Organization
Mental Health & Addiction Services
Agency Contact Name and Information
Human Resources
Unposting Date
May 22, 2025, 11:59:00 PM
Work Location
James A Rhodes Office Tower 11
Primary Location
United States of America-OHIO-Franklin County-Columbus
Compensation
$21.97 per hour
Schedule
Full-time
Work Hours
8:00am to 5:00pm - Monday - Friday
Classified Indicator
Classified
Union
OCSEA
Primary Job Skill
Accounting and Finance
Technical Skills
Accounting and Finance
Professional Skills
Attention to Detail, Collaboration, Critical Thinking, Interpreting Data
Agency Overview
Financial Associate Central Office
Who We Are
At the Ohio Department of Mental Health and Addiction Services (OhioMHAS), we strive to exemplify The Heart of Hope for individuals and families affected by mental health and substance use disorders.
We proudly employ over 2,800 dedicated employees across our six inpatient behavioral health hospitals, Ohio Pharmacy Services, Ohio's prison systems and the central office located in the James A. Rhodes State Office Tower in Columbus, OH.
OhioMHAS Values
We are seeking a detail-oriented and customer-focused Financial Associate to join our team. Under general supervision, this role performs a variety of customer service and financial duties that support patient billing, revenue processing, and financial assistance coordination. The ideal candidate will have experience in healthcare billing systems, excellent communication skills, and a strong commitment to accuracy and service excellence.
Key Responsibilities
- Customer Service & Patient Support: Respond to inbound calls from patients and customers to handle billing and general inquiries.Collect and review documentation from patients to support financial assistance and billing processes. Assist patients in completing financial assistance applications and evaluate eligibility using Epic. Review and analyze patient financial statements to apply appropriate discounts. Follow up on returned patient billing statements by researching updated addresses and making corrections in Epic. Contact patients to obtain updated insurance information to ensure accurate and timely billing.
- Billing & Revenue Processing: Post payments in the medical billing system (Epic).
- Administrative & Project Support: Help track and report patient account adjustments and other billing activities. Perform general accounts receivable tasks as needed to support the agency’s revenue cycle. Participate in special projects and initiatives as assigned by supervisors and managers. Provide training and support to co-workers and regional healthcare treatment centers during process or system changes.
Unless required by any applicable union contract and/or requirements of the Ohio Revised Code, the selected candidate will begin at Step 1 of the pay range schedule listed above, with an opportunity for pay increase after six months of satisfactory performance and then a yearly raise thereafter.
Position Qualifications
18 mos. exp. or 18 mos. trg. in accounting &/or finance to include a basic level of experience in spreadsheet software.
- Or completion of high school technical program in accounting; 6 mos. exp. or 6 mos. trg. in accounting or finance to include a basic level of experience in spreadsheet software.
- Or completion of associate core program in business administration, accounting, finance or related field.
- Or equivalent of Minimum Class Qualifications for Employment noted above.
Professional Skills: Critical Thinking, Collaboration, Attention to Detail, Interpreting Data
Required Educational Transcripts
Official transcripts are required for all post-secondary education, coursework, or degrees listed on the application. Applicants must submit an official transcript before receiving a formal employment offer. Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration. Transcripts printed from the institution’s website will not be accepted. OhioMHAS reserves the right to evaluate the academic validity of the degree-granting institution.
Organization
Mental Health & Addiction Services
Agency Contact Name and Information
Human Resources
Unposting Date
May 22, 2025, 11:59:00 PM
Work Location
James A Rhodes Office Tower 11
Primary Location
United States of America-OHIO-Franklin County-Columbus
Compensation
$21.97 per hour
Schedule
Full-time
Work Hours
8:00am to 5:00pm - Monday - Friday
Classified Indicator
Classified
Union
OCSEA
Primary Job Skill
Accounting and Finance
Technical Skills
Accounting and Finance
Professional Skills
Attention to Detail, Collaboration, Critical Thinking, Interpreting Data
Agency Overview
Financial Associate Central Office
Who We Are
At the Ohio Department of Mental Health and Addiction Services (OhioMHAS), we strive to exemplify The Heart of Hope for individuals and families affected by mental health and substance use disorders.
We proudly employ over 2,800 dedicated employees across our six inpatient behavioral health hospitals, Ohio Pharmacy Services, Ohio's prison systems and the central office located in the James A. Rhodes State Office Tower in Columbus, OH.
OhioMHAS Values
- Service-Oriented (Person Centered, Solution Oriented, Customer Service Focused)
- Collaborative (Approachable, Reasonable, Transparent)
- Value Driven
- Innovative (Yes Before No)
- Strong Sense of Urgency