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City of Chicago - Department of Technology & Innovation

Business Analyst

ILFull-time

26d

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BUSINESS ANALYST

Department of Technology and Innovation

Bureau of Planning

Number of Positions: 1

(Additional vacancies are possible pending budget approval)


Starting Annual Salary: $73,140


This position is open to the public and all current City employees covered under the City’s collective bargaining agreement with AMERICAN FEDERATION OF STATE, COUNTY, AND MUNICIPAL EMPLOYEES (AFSCME) – BARGAINING UNIT 1, 3, 4 & 5.

Only employees in City job titles in this bargaining unit are eligible to bid.


BID INSTRUCTIONS: Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en

AND


1. Check the box on your profile titled “Currently employed by the City of Chicago”

2. Enter your employee ID (located on your pay stub labeled ‘payee/employee number’)3. Select your correct bargaining unit

FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION


Applications for this position will be accepted beginning 4-30-25 until 11:59pm 5-14-25


Under supervision, the position will be within the division of Planning to perform various duties including identifying, defining, and documenting business processes and software requirements to be developed as software; and performing related duties as required.

Essential Duties:

  • · Gather business requirements through interviews, workshops, and other methods
  • · Translate user needs into detailed functional requirements
  • · Evaluate technical options and communicate trade-offs to stakeholders
  • · Facilitate prioritization of requirements among competing stakeholder needs
  • · Create essential documentation including process flows and scope documents
  • · Review deliverables to ensure requirements are correctly implemented
  • · Identify process inefficiencies and improvement opportunities
  • · Create and maintain presentations for the Technology Strategy Group as well as the Architecture Team
  • · Serves as a liaison between business and IT teams by facilitating communications and determining software objectives that align with stated and unstated business needs
  • · Uses a variety of techniques to understand business requirements, such as interviews, workshops, surveys, site visits, and storyboards
  • · Understands technical options, limitations, costs, and risks. Communicate trade-offs to business partners and works with them to shape requirements accordingly
  • · Translates conceptual user requirements into clear, detailed functional requirements
  • · Creates artifacts as appropriate, including business case documentation, scope documentation, and process flows
  • · Supports Planning and Delivery teams as they develop, test, and deploy solutions
  • · Reviews Planning and Delivery team outputs to ensure requirements are correctly interpreted; defines and executes test cases
  • · Documents current processes and models to understand inefficiencies or gaps
  • · Receives, reviews, and prioritizes internal and external information requests
  • · Performs technical and analytical functions using electronic software tools


Additional duties may be required for this position.



Location: Department of Technology and Innovation

2 North LaSalle Street, Suite 1010

Chicago, IL 60602

Division: Bureau of Planning

Shift: Monday-Friday

Hours: 8:00 am to 4:00 p.m. (flexible)

(Shift may vary due to the needs of the operation)

THIS POSITION IS IN THE CAREER SERVICE


Qualifications


Graduation from an accredited college or university with a Bachelor’s degree plus two (2) years’ work experience in business analysis or system analysis, or an equivalent combination of education, training, and experience.


NOTE: A copy of your official transcripts, professional license, or training certificates will be required at the time of interview, if applicable.


Selection Requirements: This position requires applicants to complete an interview. The interviewed bidders possessing the qualifications best suited to fulfill the responsibilities of the position will be selected in seniority order according to the collective bargaining agreement. The interviewed external candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position will be selected.


Desired Skills

Business analysis certification (e.g., CBAP)

Professional certification in agile methodologies

Expert level of proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, etc.), with the ability to efficiently create, edit, and analyze documents, spreadsheets, and presentation


For Information on our employees benefits please visit our benefits website at:

https://www.chicago.gov/city/en/depts/fin/benefits-office.html


For Information on our salary and title structure visit our classifications website at:

https://www.chicago.gov/content/dam/city/depts/dhr/supp_info/JobClassification/2025_Classification_and_Pay_Plan.pdf

APPLICATION EVALUATION: Initial evaluation will be based on information provided on the application and the documents submitted. The Department of Human Resources staff will review applications after the final posting date. Staff will follow any and all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago.

COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration. These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring practices click here.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.


The City of Chicago is an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer.


City of Chicago

Brandon Johnson, Mayor