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City of Boston

Head Clerk

MAFull-time

29d

Overview

This is a provisional appointment.

Brief Job Description (essential Functions Of The Job)

Under the direction of the Director of Administration and Finance or his/her designee, the Head Clerk is responsible for handling front office reception duties, including answering the switchboard and transferring calls; greeting visitors and directing them to the appropriate staff member; handling company inquiries, sorting and distributing incoming and outgoing mail.

Responsibilities

  • Performs a wide variety of complex clerical and administrative tasks and procedures, including assisting with applications for Permits and Bid Proposals, checking and verifying information for accuracy.
  • Screens sign in/out logbook.
  • Performs other duties as required.

Minimum Entrance Qualifications

  • At least three (3) years of full-time, or equivalent part-time, office experience in an administrative position.
  • A bachelor's degree in a related field may be substituted for two (2) years of the required experience; an associate's degree in a related field may be substituted for one (1) year of the required experience.
  • Must have a thorough understanding of all aspects of the Microsoft Office Suite products.
  • Knowledge of routine office procedures.
  • Ability to analyze data and other pertinent information.
  • Strong oral and written communication skills required.
  • Ability to exercise good judgment and focus on detail as required by the position.
  • Ability to deal tactfully with the public both on the phone and in person.
  • Fluency in Spanish or another secondary language is preferred.

Cori Check Required

BOSTON RESIDENCY REQUIRED

Terms

Union/Salary Plan/Grade: AFSCME/RA-12

Hours per week: 35