Summary
Discover Medford: Employment, Applicant Support, and Benefits within Our Vibrant City
This position is open until filled with a first review date scheduled for Tuesday, May 6th.
Priority will be given to candidates who submit their application
on or before Monday, May 5th, at 11:59 p.m. Pacific Time.
Are you passionate about creating safer, more livable neighborhoods? As an Ordinance Compliance Specialist with the City of Medford, you’ll be the driving force behind preserving our community’s beauty and safety. You'll work directly with residents, businesses, and City departments to resolve property concerns, encourage voluntary compliance, and help maintain the high standards our city is known for.
We’re looking for motivated individuals with a background in construction, property management, inspection, or municipal compliance who are ready to make a positive impact. If you’re skilled at problem-solving, enjoy fieldwork and office time, and take pride in tactful communication and real results, this could be the perfect role for you. Be part of a team that values integrity, high standards, and customer service excellence – apply today!
Required Education And Experience
This position is part of the AFSCME employee group.
Learn More About Our Benefits HERE.
Healthcare Benefits
Essential Functions Of The Position
Drive/Energy - Effective performers have a high level of energy and the motivation to sustain it over time. They are ambitious and passionate about their role in the City. They have the stamina and endurance to handle the substantial workload present in today’s organizations. They know that a healthy work/life balance is important to sustained energy. They are motivated to maintain a fast pace and continue to produce even in exhausting circumstances.
High Standards - Effective performers establish and model standards that guarantee exceptional quality and necessary attention to detail. They continually seek to improve processes and products and hold staff accountable for quality. They find best practices, share them, and then improve upon them.
Initiative - Effective performers are proactive and act without being prompted. They don’t wait to be told what to do or when to do it. They see a need, take responsibility, and act on it. They make things happen.
Integrity - Effective performers think and act ethically and honestly. They apply ethical standards of behavior to daily work activities. They take responsibility for their actions and foster a work environment where integrity is rewarded.
Positive Impact - Effective performers make positive impressions on those around them. They are personable, self-confident, and generally likable. They are optimistic and enthusiastic about what they do, and their excitement is contagious. They energize those around them.
Work Environment & Physical Demands
Work is performed both in an office environment and in the field. Indoor work is in an office environment with regulated and minimal environmental conditions. For indoor work time is spent sitting at a desk, working on a computer The noise level is typically moderate to medium. In the field, work may involve exposure to diverse weather conditions, traffic, and potentially hazardous materials. This may include exposure to loud noise, odors, fumes, dust, poor ventilation, inadequate lighting, and chemicals. This environment includes frequent interaction with the public and potential exposure to disruptive and hostile people.
Work performed involves a wide range of physical activities requiring moderate exertion including climbing, stooping, kneeling, crouching, crawling, reaching, walking, sitting, lifting, handling objects, and performing repetitive tasks for extended periods of time. Adequate hearing, visual acuity, and strong verbal communication skills are essential. The role requires frequent use of automated office equipment such as computers, printers, copiers, and telephones. Requires the ability to drive and operate a motor vehicle regularly. May require the ability to exert up to 25 pounds of force daily to lift and carry objects. Extended periods of walking and standing are common, especially when conducting inspections. Requires the ability to drive and operate a motor vehicle.
Supplemental Information
IMPORTANT (Please Read)
Employment with the City of Medford can be competitive, often there are many qualified applicants for each open position. We want to see application materials that reflect an applicant’s unique personality and that accurately reflect their experience. The use of AI-generated content to complete employment applications and/or supplemental questions is discouraged and may result in disqualification. Each submission will be verified for originality and authenticity. However, AI tools for grammar checking and resume formatting are permitted.
Hiring will be subject to successful completion of the following:
Veteran's Preference
Qualifying veterans and disabled veterans may obtain preference during the hiring and/or promotional selection process. As verification of eligibility, a Discharge from Active Duty (DD Form 214 or 215) must be uploaded with the online employment application. Disabled veterans must also upload a copy of the veteran's disability preference letter from the U.S. Department of Veterans Affairs unless the information is included in the DD Form 214 or 215.
Equal Opportunity Employment
The City of Medford is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, marital status, sexual orientation, gender identity, gender expression, age, ancestry, status as a protected veteran, physical or mental disability, medical condition, pregnancy, genetic information, or any other status protected under federal, state, or local law.
Ada
The City of Medford complies with the Americans with Disabilities Act. If you consider yourself disabled and require assistance in the application process, please contact (541) 774-2074 or email: [email protected].
The City of Medford offers an excellent total comprehensive benefit package to all full-time employees.
This position is part of the AFSCME employee group. Please visit our Employee Benefits webpage for more details.
01
Describe, in detail, your experience that directly relates to this position.
02
Select all of the software programs that you have proficiency with:
For each of the software programs checked above, describe the depth of your experience and provide examples of how you have used each program.
04
How do you define quality customer service? Give an example of a time you provided that type of service.
05
Describe a work-related situation where you successfully defused a stressful or confrontational interaction. What steps did you take, and what was the outcome?
Discover Medford: Employment, Applicant Support, and Benefits within Our Vibrant City
This position is open until filled with a first review date scheduled for Tuesday, May 6th.
Priority will be given to candidates who submit their application
on or before Monday, May 5th, at 11:59 p.m. Pacific Time.
Are you passionate about creating safer, more livable neighborhoods? As an Ordinance Compliance Specialist with the City of Medford, you’ll be the driving force behind preserving our community’s beauty and safety. You'll work directly with residents, businesses, and City departments to resolve property concerns, encourage voluntary compliance, and help maintain the high standards our city is known for.
We’re looking for motivated individuals with a background in construction, property management, inspection, or municipal compliance who are ready to make a positive impact. If you’re skilled at problem-solving, enjoy fieldwork and office time, and take pride in tactful communication and real results, this could be the perfect role for you. Be part of a team that values integrity, high standards, and customer service excellence – apply today!
Required Education And Experience
- Graduation from high school or GED equivalent; and
- Must be 18 years of age or older; and
- One (1) or more years of experience in related field such as construction, architecture or engineering, code interpretation, compliance, building inspection, property management, or other related work history deemed applicable.
- Municipal code interpretation.
- Interpretation/application of ordinances.
- Building inspection.
- Customer service and conflict resolution skills
- 8 hours daily, Monday - Friday
This position is part of the AFSCME employee group.
Learn More About Our Benefits HERE.
- Scheduled salary increases and a potential 2.5% Cost of Living Adjustment (COLA) are anticipated effective July 1, 2025**
Healthcare Benefits
- Medical, vision and dental benefits for employee and family, paid at 100% by the City with the opportunity to buy-up to a lower deductible plan
- Life and Accidental Death and Dismemberment insurance – policy value of $50,000 paid by the City
- Long-term disability insurance provided by the City
- Health Reimbursement Account (HRA-VEBA) contributions provided by the City
- Oregon Public Employee Retirement System (PERS) lifetime pension after retirement at no cost to employee
- PERS is 100% fully paid as the City pays both the employer and the employee’s (6%) contributions
- Deferred Compensation retirement plan (Section 457 Plan) for employee's retirement planning
- Paid vacation, sick leave, and holidays
- Employee Assistance Program (EAP)
- The City’s Wellness Program promotes physical, social, emotional, intellectual, financial and environmental wellness with various goals and challenges to participate in throughout the year. Employees may qualify for wellness incentives by completing milestones set within the program up to $200 annually
- Access to the City's fully equipped fitness center 24/7
Essential Functions Of The Position
- Performs investigations of blighted conditions of occupied or buildings left abandoned, unsecured, partially destroyed or in an unreasonable state of partial construction. This includes unpainted or paint that has been allowed to deteriorate within the City and obtains code compliance with appropriate rules, guidelines and architectural standards governing violating conditions.
- Investigates and resolves blighted conditions using tact and diplomacy to encourage voluntary compliance.
- Coordinates necessary inspections and monitors project status. Maintains accurate records and completes investigative reports on each complaint investigated.
- Facilitate code compliance when violations are identified by educating businesses and residents about their responsibilities under the code.
- Prepares and sends appropriate compliance letters, works with citizens to achieve voluntary compliance, and performs follow-up inspections. May issue citations in cases where compliance is not voluntarily provided.
- Coordinates compliance efforts and responds with other City departments to address community livability concerns. Works closely with the Building Safety and Planning Departments to coordinate responses to a variety of land use, building, and livability issues.
- Develops and maintains forms, records, and reports; documents code violations with photographs and case notes.
- Responds to inquiries from the public, City staff, and others, interpreting and explaining City codes, ordinances, policies, and procedures pertaining to code compliance.
- May receive subpoenas, present evidence, and testify in court on code violation cases.
- Stays up to date with changes in codes, laws relative to blight, and enforcement techniques through continuing education and professional development opportunities.
- The scope of the assigned area will depend on departmental structure and is at the discretion of the Community Development Director or designated staff.
- Upholds the values of the organization and has strong customer service orientation.
- Handles job stress and interact effectively with others in the workplace.
- Fosters an environment that embraces diversity, integrity, trust, and respect.
- Is an integral team player, which involves flexibility, cooperation, and communication.
- Performs other related projects and duties as assigned.
- Demonstrates regular, reliable, and punctual attendance.
Drive/Energy - Effective performers have a high level of energy and the motivation to sustain it over time. They are ambitious and passionate about their role in the City. They have the stamina and endurance to handle the substantial workload present in today’s organizations. They know that a healthy work/life balance is important to sustained energy. They are motivated to maintain a fast pace and continue to produce even in exhausting circumstances.
High Standards - Effective performers establish and model standards that guarantee exceptional quality and necessary attention to detail. They continually seek to improve processes and products and hold staff accountable for quality. They find best practices, share them, and then improve upon them.
Initiative - Effective performers are proactive and act without being prompted. They don’t wait to be told what to do or when to do it. They see a need, take responsibility, and act on it. They make things happen.
Integrity - Effective performers think and act ethically and honestly. They apply ethical standards of behavior to daily work activities. They take responsibility for their actions and foster a work environment where integrity is rewarded.
Positive Impact - Effective performers make positive impressions on those around them. They are personable, self-confident, and generally likable. They are optimistic and enthusiastic about what they do, and their excitement is contagious. They energize those around them.
Work Environment & Physical Demands
Work is performed both in an office environment and in the field. Indoor work is in an office environment with regulated and minimal environmental conditions. For indoor work time is spent sitting at a desk, working on a computer The noise level is typically moderate to medium. In the field, work may involve exposure to diverse weather conditions, traffic, and potentially hazardous materials. This may include exposure to loud noise, odors, fumes, dust, poor ventilation, inadequate lighting, and chemicals. This environment includes frequent interaction with the public and potential exposure to disruptive and hostile people.
Work performed involves a wide range of physical activities requiring moderate exertion including climbing, stooping, kneeling, crouching, crawling, reaching, walking, sitting, lifting, handling objects, and performing repetitive tasks for extended periods of time. Adequate hearing, visual acuity, and strong verbal communication skills are essential. The role requires frequent use of automated office equipment such as computers, printers, copiers, and telephones. Requires the ability to drive and operate a motor vehicle regularly. May require the ability to exert up to 25 pounds of force daily to lift and carry objects. Extended periods of walking and standing are common, especially when conducting inspections. Requires the ability to drive and operate a motor vehicle.
Supplemental Information
IMPORTANT (Please Read)
- It is important your application shows all the relevant experience you possess.
- Applications may be rejected if incomplete.
- Resumes will not be accepted in lieu of an online application; an application will be considered incomplete with a "see resume" response.
- Please complete the application and answer the supplemental questions thoroughly to ensure our subject matter experts can appropriately evaluate your experience as we compare applicants.
- Applications are only accepted online and must be received by the posted closing date/time.
- This position is open until filled. For first consideration, apply by May 6, 2025.
- Selection procedures and timelines subject to change.
- Those selected must be able to provide proof of legal right to work in this country.
Employment with the City of Medford can be competitive, often there are many qualified applicants for each open position. We want to see application materials that reflect an applicant’s unique personality and that accurately reflect their experience. The use of AI-generated content to complete employment applications and/or supplemental questions is discouraged and may result in disqualification. Each submission will be verified for originality and authenticity. However, AI tools for grammar checking and resume formatting are permitted.
Hiring will be subject to successful completion of the following:
- Criminal history background investigation
- Favorable driving record
- Clear drug screen following federal law
- Professional reference check
- If you have questions about the job posting, please contact the Human Resources department at (541) 774-2014.
- For technical assistance completing your online application, please contact Government Jobs at (855) 524-5627.
Veteran's Preference
Qualifying veterans and disabled veterans may obtain preference during the hiring and/or promotional selection process. As verification of eligibility, a Discharge from Active Duty (DD Form 214 or 215) must be uploaded with the online employment application. Disabled veterans must also upload a copy of the veteran's disability preference letter from the U.S. Department of Veterans Affairs unless the information is included in the DD Form 214 or 215.
Equal Opportunity Employment
The City of Medford is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, marital status, sexual orientation, gender identity, gender expression, age, ancestry, status as a protected veteran, physical or mental disability, medical condition, pregnancy, genetic information, or any other status protected under federal, state, or local law.
Ada
The City of Medford complies with the Americans with Disabilities Act. If you consider yourself disabled and require assistance in the application process, please contact (541) 774-2074 or email: [email protected].
The City of Medford offers an excellent total comprehensive benefit package to all full-time employees.
This position is part of the AFSCME employee group. Please visit our Employee Benefits webpage for more details.
01
Describe, in detail, your experience that directly relates to this position.
02
Select all of the software programs that you have proficiency with:
- Word
- Excel
- Outlook
- None of the above
For each of the software programs checked above, describe the depth of your experience and provide examples of how you have used each program.
04
How do you define quality customer service? Give an example of a time you provided that type of service.
05
Describe a work-related situation where you successfully defused a stressful or confrontational interaction. What steps did you take, and what was the outcome?
- Required Question