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Middlesex College

Enrollment Services Assistant - Three (3) Positions Available

NJFull-time

1mo

SALARY: $46,465.00 Annually

OPENING DATE: 4/25/2025

CLOSING DATE: 5/9/2025 11:59 PM

UNIT: AFSCME - Level 7

DEPARTMENT: Enrollment Services

REPORTS TO: Director of Enrollment Services

Principal Responsibilities

  • Provides exemplary frontline customer service while assisting students with enrollment services in multiple functional areas.
  • Enters, verifies, and researches student records information in a timely manner utilizing the College's Enterprise Resource Planning system.
  • Performs cashiering functions required in the Enrollment Services department.
  • Utilizes the College's document imaging system for electronic records management and retrieval; completes related scanning and linking tasks as needed.
  • Addresses student inquiries in person, by phone, or via e-mail.
  • Aids other frontline enrollment services personnel as needed.
  • Attends divisional/department and other meetings as directed.
  • Performs other duties as assigned that are appropriate to the position.

Minimum Qualifications

  • High school diploma or equivalent
  • Three (3) years of customer service experience in an educational environment, social service agency, or in the private business sector

Preferred Qualifications

  • Associate Degree
  • Experience in one area of student services, such as admissions, registration, student records, financial aid or student financial services
  • Ability to work efficiently in a fast-paced work environment, with demonstrated multitasking and problem-solving skills
  • Excellent interpersonal, verbal, written communication skills
  • Ability to work independently and within a team-oriented setting
  • Ability to use discretion and judgment
  • Bilingual

Supplemental Information

Three (3) full-time positions available

SCHEDULE: 35 Hours Per Week

Monday - Friday, 8:30 a.m. to 4:30 p.m. or 9:00 a.m. to 5:00 p.m.,

with rotating evening hours from 11:00 a.m. to 7:00 p.m.

and occasional Saturdays from 8:00 a.m. to 1:00 p.m.

RETIREMENT: Pension Eligible

Any Middlesex College employee hired after September 1, 2011 will have to meet the New Jersey residency law requirement.