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City of Philadelphia

Juvenile Detention Counselor 2 (General) (Bilingual)

PAFull-time

1mo

Exam Announcement Details

Exam Title Juvenile Detention Counselor 2 (General) (Bilingual) Exam Number 5B23-20250414-OC-99 Salary $55,278 - $58,604 per year - New employees will be appointed at the first step in the pay range for this class. Certification Rule Rule of List Competition Open-Competitive Department Announcement Date 04/14/2025 Close Date 04/27/2025 General Definition

The City is seeking experienced candidates to join the Department of Human Services’ Juvenile Justice passionate team. If you have 60 credits and two years of experience OR four years of experience working with juvenile offenders in a correctional/detention facility or residential treatment facility, apply today!

We offer the opportunity to make an impact with your career and room for growth professionally with the City.

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Join the City of Philadelphia today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

About This Position

This is youth custody and counseling work, at the full performance level, monitoring and supervising the activities of a group of involuntary detained youths in the City’s juvenile detention facility. This class is differentiated from the next lower level in the series in that employees are expected to perform all job functions with relative independence and fully understand all the principles and practices of juvenile detention. An employee in this class observes the interac­tion and behavior of youths while engaged in various daily activities; conducts individual/group counseling sessions; establishes rapport with detained youths; and maintains security in areas where youths are housed or involved in programmatic activities. An employee in this class makes recommendations and referrals for corrective action for youths exhibiting inappropriate or erratic behaviors. Establishing and retaining the confidence of youths while maintaining security and discipline are signifi­cant aspects of the work.

Employees serve as lead workers over lower-level counselors. Employees in this class must provide direct supervision and, when necessary, physical intervention and restraint to ensure youth a safe, secure and healthy living environment. Work is performed under the direction of a higher-level detention supervisor.

Union Code I. AFSCME D.C.33 Correctional Classes FLSA Code Non-Exempt Application Procedures

CITY OF PHILADELPHIA APPLICATION INFORMATION

Thank you for your interest in employment with the City of Philadelphia. Please refer to the important information below regarding this job opportunity.

  • You must complete the entire application process, provide accurate and up to date contact information, and submit all certifications, required licenses, and relevant documentation with each application or email the documents as an attachment to the Human Resources Representative listed below prior to the date of the exam.
  • The analyst responsible for reviewing applications and additional documentation for this job opportunity is:

David Ross

City of Philadelphia – Office of Human Resources

1401 JFK Blvd., Room 1530

Philadelphia, PA 19102-1675

Phone: 215-686-2359

Fax: 215-686-0861

Email: [email protected]

  • For all other inquiries please contact Customer Service at 215-686-0880 or email [email protected]

Minimum Requirements

Minimum Training, Education & Experience

The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests.

ANTICIPATED ELIGIBILITY

Candidates who meet all eligibility requirements within 3 months of the application deadline will be admitted to this examination. Successful candidates will be placed on the eligible list but may not be hired or promoted until all requirements have been satisfied.

  • EDUCATION: Completion of at least 60 credit hours of study at an accredited college or university.

AND

  • EXPERIENCE: Two years of experience performing youth custody and counseling work monitoring and supervising the activities of a group of involuntarily detained youths.

NOTE: Employees in the Juvenile Youth Detention Counselor 1 class with permanent civil service status hired under the waiver effective October 1st, 2022, under PA Code, Chapter 3800 CHILD RESIDENTIAL AND DAY TREATMENT FACILITIES are not required to have the 60 college credits.

Additional Requirement For Bilingual Specialty

Sufficient training and/or experience to be able to converse effectively in the designated non-English language.

NOTE: Child Protective Service Law requires FBI criminal history background check as well as the Pennsylvania State Police criminal history background check and Pennsylvania child abuse background check as a condition of initial employment to the class and during tenure of employment.

NOTE: If the FBI/Pennsylvania State Police criminal background checks reveal the existence of a disqualifying offense, additional documentation must be submitted as required by the City of Philadelphia to determine eligibility for appointment to or continued employment in the class under the Child Protective Services Law.

Candidates MUST submit a copy of their official college or university transcript(s) indicating completion of the educational requirement. It is optional whether you provide this documentation by attaching it to this application or submitting via email to David Ross at [email protected].

If you will meet the education requirement within the next 3 months, you must notify David Ross via email at [email protected]..
You need to provide the degree major as well as the date that you anticipate completing your degree program.

Physical & Medical Requirements

Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.

Required Licenses & Certifications

Completion of eighty certifiable hours of detention training that meet 55 PA Code Chapter 3800 and the American Correctional Association standards within the first six months of appointment.

Completion of forty hours of mandated Child Residential and Day Treatment Facilities training on an annual basis during tenure of employment as required by 55 PA Code Chapter 3800.

Possession of a valid proper class motor vehicle operator’s licenses issued by the Commonwealth of Pennsylvania prior to appointment and during tenure as an employee in this class and series.

NOTE: Pennsylvania Act 33 of 1985 requires state criminal record and central register reports prior to appointment to positions in this class having responsibility for direct child care.

Other Requirements

TRANSCRIPT REQUIREMENTS

Candidates MUST submit a copy of their official college or university transcript(s) indicating completion of the educational requirement.

Transcripts MUST indicate conference of the appropriate degree. Candidates with a degree from foreign colleges or universities must submit proof of degree as certified by a professional evaluation service.

If you have ever submitted a paper transcript, license, registration, or certification for any City of Philadelphia civil service examination, you have to submit another document

It Is Optional Whether You Provide This Documentation By Attaching It To This Application Or Submitting Via Email, Postal Mail, Or Fax. Your Options Are Further Explained Below

Option 1 – Upload a paperless transcript, license, registration, or certification – One time only!

You may upload documents into your account and attach a document with this application. Once the document is uploaded to your account, it may be attached to all future applications. Attaching your document will save you time and money if you apply for an examination in the future, and you will be assured that your transcript cannot be misplaced.

Your documents should be uploaded and attached to your application before it is submitted. They cannot be uploaded or added to your application electronically after your application has been submitted.

Option 2 – Submit a paper transcript, license, registration, or certification – Separate document required for each application

If you submit a paper copy of a transcript, license, registration or certification, the document will be used for this application only. You will have to submit documents again whenever you apply for an examination in the future. Paper documents will not be retained and will not be returned to applicants.

Mailing Address For Paper Transcript And Other Required Materials

Email: [email protected]

Fax: 215-686-2347 with ATTN: David Ross

Mailing Address

City of Philadelphia

Office of Human Resources

1401 J.F. Kennedy Boulevard, Room 1530

Philadelphia, PA 19102

Attention: David Ross

Equivalency Statement(s)

Any equivalent combination of education and experience determined to be acceptable to the Office of Human Resources.

Application Details

Notes to Applicants

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What We Offer

  • Impact – The work you do here matters to millions.
  • Growth – Philadelphia is growing, why not grow with it?
  • Diversity & Inclusion – Find a career in a place where everyone belongs.
  • Benefits – We care about your well-being.

The City of Philadelphia is a Public Service Loan Forgiveness Program qualified employer.

Learn more here: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

The City of Philadelphia is an Equal Opportunity Employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected]. For more information, go to: www.phila.gov/humanrelations

The City of Philadelphia is committed to ensuring access to Civil Service examinations by providing appropriate accommodations for candidates with documented medical or religious reasons. Candidates may request an accommodation for a Civil Service examination by contacting the Office of Human Resources at 215-686-2350 or by email at [email protected]. The accommodation process is interactive and requires cooperation and communication between the applicant requesting a test accommodation and OHR. Decisions will be made on a case-by-case basis using the required documentation that is submitted. Requests are to be made in a timely manner prior to the scheduled date of the Civil Service examination.

As a condition of employment with the City, any person offered employment shall be required to certify that such person either is fully current on any and all debts, taxes, fees, judgments, claims, and other accounts and obligations due and owing to the City; or has voluntarily entered into a payment agreement with the City. For so long as the person is employed by the City, the amount of the payment as set forth in the payment agreement (not to exceed, for any pay period, twenty percent (20%) of the person’s gross pay for such period, without the person’s consent) shall be withheld from each paycheck until such payment agreement is fully satisfied.

Such person shall also be required to certify as a condition of employment that he or she is fully current on any and all debts, taxes, fees, judgments, claims, and other accounts and obligations due and owing to the Philadelphia Gas Works (PGW) or has voluntarily entered into a payment agreement with PGW.

Failure to enter into a payment agreement shall result in the cancellation of the appointment and removal from the certification. The name of the eligible candidate will be returned to the eligible list.

Only an on-line application will be accepted for this exam. Paper applications will not be accepted.

Computers are available in the 3-1-1 Walk-In Center located in Room 167 of City Hall (Weekdays from 9 AM to 5 PM) and at your local Philadelphia Free Library branch.

For inquiries regarding City employment, contact the Office of Human Resources Monday through Friday between 8 AM and 4 PM by telephone at 215-686-0880 or by email at [email protected]

ALL Applications must be received by the end of business on April 27, 2025.

Your application will be rejected, and you will be disqualified from competing in this examination if you:

  • Do not provide your complete and accurate social security number.
  • Attempt to practice fraud or deception in the preparation of this application.

All correspondence and notifications will be sent to your e-mail address or postal address listed in the contact information (address, phone #, e-mail) of your account profile. Your contact information will be automatically updated each time you submit an application for employment. It is your responsibility to change your contact information and to ensure that it is correct.

If you provide an e-mail address, all correspondence regarding this examination will be sent to you by e-mail. You should add [email protected] and the analyst listed in this announcement to your address book or list of trusted contacts to prevent notices from being marked as spam by your e-mail provider.

Please call the Office of Human Resources at 215-686-0880 or email [email protected] if you have any questions.

Information Concerning Employment With The City Of Philadelphia May Be Found At Various Social Media Sites. We Can Be Found As Philadelphia Office Of Human Resources. The Pages For Each Are Linked Below

Facebook

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NextDoor

Linkedin

ELIGIBLE LIST: OPEN-COMPETITIVE

Only an open competitive eligible list will be established as a result of this examination. Permanent City employees will receive no promotional preference in this examination.

Candidates who pass the exam and are placed on the civil service list will be retained on the list for a minimum of one year and a maximum of two years after the establishment of the Eligible List.

RESIDENCY WAIVER

The Civil Service Commission has waived the usual requirement that candidates must be residents of Philadelphia for one year prior to appointment. Instead, establishment of residency in Philadelphia will be required no later than one (1) year after appointment.

PREFERENCE FOR PHILADELPHIA RESIDENTS

Candidates who have maintained a bona fide residence in Philadelphia for at least one year prior to the date of the civil service examination shall have priority over all other persons receiving an identical test score. For Training and Experience evaluations, in which applicants will not be asked to appear to take a scheduled examination, the residency preference eligibility date is the planned eligible list date listed on this application, May 12, 2025.

To receive such preference, candidates must respond to the question regarding residence later in this form.

The response on this application will be used to determine eligibility for preference for residents. Documentation of residence may be required if there is any question as to whether you meet the residency preference requirements.

If an applicant does not respond to the appropriate residence question, it will be assumed that the applicant does not qualify for residence preference. Eligibility for residence preference must be determined by the date of the test administration. No requests for residence preference will be granted after the test administration.

U.S. VETERAN’S PREFERENCE

Ten (10) points for veteran’s preference will be added to the scores of eligible veterans who apply for open competitive tests and pass the examination. To be eligible, the veteran must be honorably discharged from the U.S. Armed Forces by the first date of the examination. Candidates must submit a DD214 Member-4 to the staff member listed on the announcement if they wish for their eligibility to be reviewed. Spouses of disabled or deceased veterans may also be considered and will be required to submit additional documentation.

LEGACY PREFERENCE

Ten (10) points for legacy preference will be added to the scores of the children and grandchildren of Philadelphia Firefighters or Police Officers who were killed or died in the line of duty who apply for open competitive tests and pass the examination. Candidates must submit documented proof of relationship to the deceased parent or grandparent AND the death certificate of the deceased parent or grandparent.

NATIONAL VOLUNTEER SERVICE PREFERENCE

Up To Five (5) Points Will Be Added To The Scores Of Eligible National Volunteers Who Apply For Open Competitive Tests And Pass The Examination. Candidates Must Submit a Copy Of Their Service Letter To The Staff Member Listed On The Announcement If They Wish For Their Eligibility To Be Reviewed. To Be Eligible, Candidates Must Have

  • Successfully completed a term of volunteer service with Peace Corps, AmeriCorps NCCC (including FEMA Corps), or AmeriCorps VISTA.

Such candidates will be awarded

  • Five (5) points for the completion of a two-year term of service.
  • Three (3) points for the completion of a one-year term of service.
  • Successfully completed at least 450 hours of service with AmeriCorps State and National (including Teach for America).

Such Candidates Will Have

  • 1 point added to their final score if they have completed 450 Hours of the above service.
  • 2 points added to their final score if they have completed 675 Hours of the above service.
  • 3 points added to their final score if they have completed 900 Hours of the above service.
  • 5 points added to their final score if they have completed 1700 Hours of the above service.

PHILADELPHIA SCHOOL DISTRICT CAREER AND TECHNICAL EDUCATION (CTE) PREFERENCE

For exams announced after May 1, 2023, excluding Police and Fire entry level exams, candidates who successfully pass the open-competitive examination shall have up to 5 points added to their final score in accordance with Regulation 9.0670.

  • Only those competitors who have a passing grade in an all parts of the examination shall receive additional credits to which they may be entitled. The following requirements must be satisfied for a candidate to receive additional credits for examinations.
  • Candidates must have completed and graduated from a career technical education (CTE) program of the School District of Philadelphia during the three-year period immediately preceding the examination announcement open date.
  • Candidates may claim the additional credit at any time after the date that the examination is announced, until 30 days after the Established List of Candidates is approved by the Director or his/her designee.
  • If the 5 additional points from the CTE preference would rank a CTE graduate above a veteran, additional points shall be applied to the CTE candidate’s passing score to rank them directly below the veteran.
  • Candidates must submit adequate documentation including a high school transcript with completion of CTE Program as required by the Office of Human Resources.

Candidates must successfully pass all parts of the examination before veteran’s preference, legacy preference, national volunteer service preference or CTE preference points are awarded.

CANDIDATES FOR BILINGUAL SPECIALTY

When a single examination is announced to fill positions both in the bilingual specialty of a class and in another specialty of the same class, all candidates must take and pass all weighted parts of the same examination. All candidates who pass the weighted parts of the examination will be placed on the combined eligible list and will be eligible to fill positions in the specialty that does not require fluency in a non-English language or in American Sign Language.

Candidates who applied for the bilingual specialty who have passed all weighted parts of the examination will be required to pass a qualifying examination as verification of their ability to communicate fluently in a non-English language or in American Sign Language. Candidates who pass the qualifying examination will be identified on the eligible list as bilingual – fluency verified in a specified language or languages. Such candidates will be eligible to fill positions for the bilingual specialty.

Candidates who fail the bilingual qualifying examination will not be eligible to fill positions in the bilingual specialty but will remain on the eligible list and will be eligible to fill positions in the specialty that does not require fluency in a non-English language or in American Sign Language.

Additional Credits On Examinations

Candidates who have successfully passed all other parts of the open competitive examination for this class who have verified ability to communicate fluently in any non-English language or in American Sign Language will have 3 points added to their final score

Only those competitors who have a passing grade in an examination shall receive additional credits to which they may be entitled. A maximum of three points may be awarded for each examination.

To receive the additional points, the candidate must respond affirmatively that he or she is fluent in a non-English language or in American Sign Language while preparing the application for each examination or submit a written request for the additional points for each examination at any time prior to the administration of the first part of the examination.

The Office of Human Resources will verify the candidates’ ability to communicate fluently in the non-English language or languages or in American Sign Language.

Projected Exam Date

Modified Training And Experience Evaluation

Approved applicants will receive a score of 70 and any additional preference points and be ranked on the eligible list. Applicants will not be asked to appear to take a scheduled examination.

An Eligible List will be established the week of May 12, 2025. Please note that this date may change.

Test Review

In accordance with Civil Service Regulation 9.091D, candidates may review their answer sheets and other test papers to determine if they have been scored correctly or if there has been an irregularity in the administration of the examination. Candidates will have 30 days after the results have been mailed to review their test and to file a written appeal. Call 215 686-0880 if you wish to schedule a test review.

Assigned to (view only) Assigned to David Ross

Parts & Weights

Part Training & Experience Evaluation Weight 100%