Description
Location: Lot 524 – 315-325 Front Street West
Start Date: ASAP
End date: TBD - Event Season
Shift: Event days only / On-call - Shifts Normally 4 hrs
This is an internal position for all UFCW Impark employees.
The Flagger performs a variety of tasks to ensure the smooth operation of the parking facility, while delivering a service that exceeds our customer/client’s expectations. Depending on the needs of the location the Flagger is responsible for greeting guests, issuing tickets, completing car counts, directing traffic, and ensuring facility cleanliness. The Flagger works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.
Key Responsibilities
Per Collective Agreement
United States - California Applicants Only
The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.
Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/.
The Reimagined Parking family of nationally recognized brands–Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.
Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Location: Lot 524 – 315-325 Front Street West
Start Date: ASAP
End date: TBD - Event Season
Shift: Event days only / On-call - Shifts Normally 4 hrs
- Changes may be made to this schedule are subject to operational requirements.
This is an internal position for all UFCW Impark employees.
The Flagger performs a variety of tasks to ensure the smooth operation of the parking facility, while delivering a service that exceeds our customer/client’s expectations. Depending on the needs of the location the Flagger is responsible for greeting guests, issuing tickets, completing car counts, directing traffic, and ensuring facility cleanliness. The Flagger works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.
Key Responsibilities
- Stand and direct customers to designated parking areas (Approx. 2 hours before events)
- Assist CSRs with customer inquiries, directions, and parking assistance
- Attracting customers and providing visibility
- Act as traffic controller to direct incoming guests to available parking space, assisting with the new ticketless system
- Directing traffic post-event to ensure a smooth exit
- Reporting any technical issues for immediate resolution
- Once the event has begun, inspecting the facility, picking up litter, and enabling the regular rate for non-event customers — ensuring that guests not attending the event are appropriately charged the standard rate
- Greet arriving and departing guests in a friendly and courteous manner
- Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces
- Promote positive experiences for all Impark partners and clients.
- Maintain a clean and organized work area, adhering to Impark standards.
- Clean outdoor areas of parking equipment, including wiping down machines and picking up litter.
- Help manage customer flow exiting the parking lot post-event to ensure safety and efficiency.
- Provide support at exit gates, including monitoring stall counts, payment machines, and resolving payment issues.
- Cross-train in Attendant and CSR roles as needed.
- Perform daily patrols
- Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked
- Respond courteously to guest inquiries, offer directions to highways and destinations, and answer general questions.
- Act as a fast-moving brand ambassador, communicating company policies and assisting with transactions.
- Assist in traffic direction at entry and exit points.
- Use respectful communication to assist guests with their questions, problems, and concerns; relay information to Operations Manager or Shift Lead as necessary
- Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead
- Communicate professionally at all times with guests, client, and teammates.
- Perform additional duties as assigned, in alignment with company guidelines
- At least 18 years of age
- Previous customer service experience, preferred
- Excellent customer service and communication skills
- Ability to verbally communicate with guests
- Ability to stand, walk, and sit for extended periods, including the entire shift.
- Occasionally lift objects up to 30 lbs.
- Work is performed in both indoor and outdoor environments.
Per Collective Agreement
United States - California Applicants Only
The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.
Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/.
The Reimagined Parking family of nationally recognized brands–Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.
Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.